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Research Manager - Social Media Intelligence

Linkfluence - a Meltwater offering, is looking for a talented candidate whose professional attributes will strengthen the company’s Global Insights Team. As Research Manager, you will work at the cross line between Social Media Analysts and Client Directors, you will manage the production of monitoring and ad-hoc research reports for our clients.

Your responsibilities will include:

  • Meet and understand clients needs through direct contact with them, with the support of the Client Director
  • Build and update complex social media listening and analytics tools
  • Define the methodology/approach for each individual case, setup and ensure data consistency
  • Project manage, coordinate and produce of any kind of reports using quantitative, qualitative or network analysis
  • Manage a small team of researchers
  • Contribute to the delivery of actionable recommendations to clients
  • Ensure the quality of the projects handled autonomously

Skills & Requirements

  • Passion for digital culture and social web
  • At least 5 years’ experience in social media research or analysis using social media monitoring and/or analytics tools
  • Fluent in English, German will be a plus
  • Proven organizational and people management skills
  • Strong analytical and interpretation abilities (track record of producing high quality insights from complex data on both tactical and strategic levels, quantitative and qualitative)
  • Excellent writing skills.
  • Good interpersonal skills, team player
  • Hands-on, can-do attitude, pushing things the next mile
  • Advanced MS office (Excel and PowerPoint)

What we offer:

  • Company with passionate and ambitious projects
  • Complete training and onboarding process
  • Opportunity to take initiatives
  • Full of dynamic, multicultural and kind people :)
  • Flexible working hours and home office policy

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

Great Place to Work

  • Strong Focus on your Personal Development

  • Accelerated Promotion Opportunities

  • International Opportunities

  • Dynamic and Diverse Work Environment

  • Time Off & Family Leave

  • Health and Wellness Programs for all Employees

About the company

Why Meltwater?

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, colour, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.


2001Meltwater was founded by Jørn Lyseggen

2008The Meltwater Entrepreneurial School of Technology (MEST) was founded.

2013HQ in San Francisco, CA, United States

2020Meltwater went public and was admitted to trading on Euronext Growth

Rena TAYIERJIANG | Contact Person

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