Oh oh! Awesome! {$ msg.text $} ({$ msg.count $})

Research Manager - Social Media Intelligence

  • London
  • London

Linkfluence - a Meltwater offering, is looking for a talented candidate whose professional attributes will strengthen the company’s Global Insights Team. As Research Manager, you will work at the cross line between Social Media Analysts and Client Directors, you will manage the production of monitoring and ad-hoc research reports for our clients.

Your responsibilities will include:

  • Meet and understand clients needs through direct contact with them, with the support of the Client Director
  • Build and update complex social media listening and analytics tools
  • Define the methodology/approach for each individual case, setup and ensure data consistency
  • Project manage, coordinate and produce of any kind of reports using quantitative, qualitative or network analysis
  • Manage a small team of researchers
  • Contribute to the delivery of actionable recommendations to clients
  • Ensure the quality of the projects handled autonomously

Skills & Requirements

  • Passion for digital culture and social web
  • At least 5 years’ experience in social media research or analysis using social media monitoring and/or analytics tools
  • Fluent in English and German a third language is a plus
  • Proven organizational and people management skills
  • Strong analytical and interpretation abilities (track record of producing high quality insights from complex data on both tactical and strategic levels, quantitative and qualitative)
  • Excellent writing skills.
  • Good interpersonal skills, team player
  • Hands-on, can-do attitude, pushing things the next mile
  • Advanced MS office (Excel and PowerPoint)

What we offer:

  • Company with passionate and ambitious projects
  • Complete training and onboarding process
  • Opportunity to take initiatives
  • Full of dynamic, multicultural and kind people :)
  • Flexible working hours and home office policy

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

Great Place to Work

  • Strong Focus on your Personal Development

  • Accelerated Promotion Opportunities

  • International Opportunities

  • Dynamic and Diverse Work Environment

  • Time Off & Family Leave

  • Health and Wellness Programs for all Employees

About the company

Why Meltwater?

Meltwater has gone from humble beginnings in Oslo, Norway in 2001 to the global leader in media intelligence with 30,000 global clients today. We provide solutions to help modern PR, communication, and marketing professionals better understand their current media landscape, both in the news & social media.

For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values- Moro (fun), Enere (number one) and Respect (Respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that focus on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations. We only promote our sales leadership team from within the company, and our goal is to facilitate your long-term professional growth.

Our work is fun, challenging and rewarding, and we’re looking for driven individuals, passionate about learning business by doing it.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, colour, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.


2001Meltwater was founded by Jørn Lyseggen

2008The Meltwater Entrepreneurial School of Technology (MEST) was founded.

2013HQ in San Francisco, CA, United States

2020Meltwater went public and was admitted to trading on Euronext Growth

Rena TAYIERJIANG | Contact Person

I'm interested
Meltwater UKI

Visit website