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Junior IT Support Systems Engineer

  • Kifisia
  • Kifisia

Sword Services Greece S.A. is seeking to recruit a high caliber, energetic individual to join our IT Services team in Greece as a Junior IT Support Systems Engineer. The successful candidate will work in a multinational environment on a multitude of tasks supporting our core business in large International Information Systems. The company is currently expanding its activities in Greece offering an optimum career advancement opportunity for the successful candidate who should combine a relevant educational and professional background, with enthusiasm and eagerness.

What you will do...

The successful candidate will:

  • Install, configure, and maintain computer hardware, operating systems, and applications;
  • Monitor and maintain computer systems and networks;
  • Talk to staff or clients through a series of actions, either face-to-face, through the ticketing system or over the phone, to help set up systems or resolve issues;
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults;
  • Provide support, including procedural documentation and relevant reports;
  • Follow diagrams and written instructions to repair a fault or set up a system;
  • Respond within agreed time limits to call-outs;
  • Identify, evaluate, and apply new technologies for IT services and support;
  • This role will report to the Head of IT & Security.

What is your experience...

  • BSc in Computer Science or a related discipline (i.e., IT, Engineering);
  • Having a working knowledge of common information technologies and systems;
  • Experience in troubleshooting common IT problems;
  • Experience with technical writing for documentation or instructions;
  • Excellent command of the English language both written & spoken.

Experience in the following will be considered as an asset:

  • Basic knowledge of Linux OS;
  • Good knowledge of Windows OS;
  • Basic knowledge of Networking concepts;
  • Knowledge of Virtualization platforms such as VirtualBox, Hyper-V and VMware;
  • Some experience in a Corporate Windows Environment.

Personal Characteristics...

  • Quick learner;
  • Attention to detail and strong sense of responsibility;
  • Good analytical and problem-solving skills;
  • Proactively manage own tasks and projects to agreed deadlines;
  • Ability to work effectively & efficiently with various diverse work teams (Development, Testing and Project Management);
  • A good memory of how software and operating systems work;
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients/teams to establish what the problem is and explain the solution;
  • Enthusiasm for continuous learning;
  • Team Player.

What we offer to you…

  • Competitive remuneration package;
  • Meal voucher card;
  • Private medical plan;
  • Private pension plan;
  • Shuttle Bus;
  • Opportunity to work with cutting-edge technologies;
  • Training & Development plan;
  • Employee Recognition plan;
  • Work in a certified “Diversity Charter” company;
  • Teambuilding events;
  • Social responsibility initiatives.

Applications must be in the English language

Work with great people

Test Engineer
"It has been an honor for me, in such a short working period (10 months) at SWORD, to be announced as the MVP of the month. I'd like to thank both my team and the company for this recognition"
Software Architect
"One of the most interesting & challenging projects that we work with in SWORD makes use of the event sourcing and the CQRS architectural patterns. Techs: Spring Boot, Kafka, Flink, Elastic, Kubernetes"
ITSM Consultant
"Working for SWORD means that you enjoy plenty of benefits, like a leasing car with a small cost in your salary + gas expenses and private insurance for every possible doctor"

Great Place to Work

  • Meal Vouchers

  • Private Medical Insurance plan

  • Private Pension plan

  • Company car leasing

  • Competitive salary

  • Fast-growing company

  • Opportunities for career growth

  • Certified "Diversity Charter" company

About the company

At SWORD Services Greece we believe in innovation; challenging ideas and discovering new ways of doing business. We are looking for people whose ideas and vision can shape our company’s success.

We are constantly growing and we look for people who want to grow with us, who want to be part of a friendly and supportive environment and who want to be part in a team of like-minded colleagues, passionate about delivering excellence.

We value open and clear communication and transparency in our everyday interactions and we act as ONE team since we want everyone to feel they are part of a big family that grows and succeeds!

Pavlos Kastrinakis | Contact Person

I'm interested
SWORD Services Greece S.A.

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