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Order Management Specialist

Northvolt is establishing its first facility to industrialize and produce battery systems. In order to meet the increased demand for complete battery solutions on the European market, we are establishing a highly automated, state-of-the-art production facility for battery modules and energy storage solutions in Gdansk, Poland.

We offer safe and stabilized working conditions in a perspective and fast-developing company. We ensure internal and external training, competitive salary, medical care, sports cards and a positive atmosphere

In addition, as a company with a long-term expansion plan, we provide the opportunity for long-term cooperation and development within the newly created company.

Currently, we are looking for Order Management Specialist who will be responsible for receive and process incoming orders for materials and finished goods, coordinating deliveries and maintaining the master data for prices and customer details.


  • Track orders and ensure timely delivery
  • Confirming orders in the ERP system
  • Assigning orders to a specific buyer, collecting order execution statuses
  • Verify the correctness of the order
  • Reviewing orders for completeness and forwarding incomplete orders for further processing
  • Preparing reports of new, pending and future orders
  • Input orders into database and maintain the data
  • Collaborate with the finance team to set sales prices and update prices in the system
  • Preparing work orders for material picking in the ERP system for sales orders
  • Contact with Swedish and Polish teams to verify the execution of orders and set priorities
  • Forwarding information to the correct departments for delivery of the order
  • Respond to customer problems or complaints
  • Informing customers about prices, shipping dates, and anticipated delays
  • Coordinating shipments with the logistics department
  • Performing other tasks assigned by superiors.

Work with great people


Skills & Requirements

Qualifications / Experience:

  • Relevant University Degree.
  • Prior work experience in a similar field is preferred
  • The ability to handle customer complaints in a professional and calm manner.
  • An excellent rapport with customers

  • Analytical thinking, and excellent attention to detail

  • Willingness to participate in on-the-job training

  • Excellent written and verbal communication skills

  • Fluency in English.
  • Proficiency using Microsoft Suite (especially Excel).

Personal success factors (Consider Bold – Passionate – Excellent):

  • Highly organised and result-driven.
  • Ability to work under high pressure and tight deadlines, excellent time management.
  • Can do attitude and an entrepreneurial spirit.
  • Ability to work well with others in a team environment, as well as independently.
  • Exceptionally good problem-solving skills and has an eye for detail.
  • Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humour.

We offer:

  • Private medical care in LUX MED – extended package with a freedom of treatment (partial refunding of invoices) for the employee fully paid by the company
  • MyBenefit System – monthly card top-ups, the possibility to purchase a Multisport card
  • Employee referral program

  • Financing of commuting by bicycle

  • Co-financing of sports activities and integration budget

  • Work in an international environment - the ability to use English daily

  • Opportunity to develop and acquire new skills in a company taking part in the transformation to renewable energy

  • Friendly and open working atmosphere in a diverse team

Great Place to Work

  • World leading technique

  • Top specialists as team peers

  • International environment

About the company

Northvolt is a European supplier of sustainable, high-quality battery cells and systems. Founded in 2016 to enable the European transition to a decarbonized future, Northvolt has made swift progress on its mission to deliver the world’s greenest lithium-ion battery with a minimal CO2 footprint and the highest ambitions for recycling. Among Northvolt industrial partners and customers are ABB, BMW Group, Scania, Siemens, Vattenfall, Vestas and the Volkswagen Group.

Northvolt Ett is a next generation battery cell factory focused on process innovation, scale and vertical integration. Once completed, the gigafactory will be one of the largest battery cell factory in Europe and produce at least 32 GWh of capacity annually.

Alongside Northvolt Ett, Northvolt is also establishing a manufacturing site for battery systems in Gdansk, Poland. This facility, Northvolt Battery Systems Jeden, will industrialize and produce world leading battery systems in order to meet the increased demand for complete battery solutions on the European market. The factory is a highly automated, state-of-the-art production facility for battery modules and energy storage solutions.

We are currently in an exciting fast-growing phase and operate in a dynamic environment, dealing with a wide range of stakeholders. We are staffing our international office in Stockholm, our R&D facility, Northvolt Labs in Västerås, as well as Northvolt Battery Systems Jeden, in Gdansk, for production of battery systems. We are also preparing for upcoming positions at the main factory, Northvolt Ett, in Skellefteå.

We want to work with experienced manufacturing experts as well as talented and purpose driven people from all kinds of disciplines to make this happen. Those of us already on board share a bold streak and a passion for our mission. We are prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a real difference. We are a team dedicated to thinking new, working hard and having fun. Join us today!

Anna Choynowska | Contact Person

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Northvolt Poland

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