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Application Specialist, Sales Support - Sectra Medical

  • Applications are considered on a rolling basis
  • Macquarie Park
  • Applications are considered on a rolling basis
  • Macquarie Park

Are you passionate about customer satisfaction? Do you want to provide our customers with the best products to match their unique needs?

Customer obsession is at our core. For us, our customers always come first, from when we start the initial conversation to the relationships that have lasted over 20 years. As a powerhouse in the enterprise imaging field, we have been successful because of that value, as well as having the people onboard that reflect that value. People our customers say have the knowledge to meet expectations and the passion to exceed them.

In this exciting role, you will support the Sales team in driving revenue and increasing market share. Your goal will be to make the Sectra products accessible to more healthcare providers and therefore more patients.

Working as sales support application specialist
Our application specialists are experts when it comes to using the Sectra applications. Their aim is to optimize our customers’ use of our different solutions to their best advantage. This include responsibilities such as:

  • Assist with and produce product tender responses in line with the sales funnel and active opportunities.
  • Take ownership and responsibility for the Sectra UK Demo kit, including management and configuration.
  • Perform sales demonstrations are required in line with customer requirements and in conjunction with salesperson responsible.
  • Participate in and leave product demonstrations at exhibitions.
  • Act as a contact person for Product Managers and communicate and discuss the requirements or product use of the market in the UK along with network membership.

Life at Sectra
You will be part of the organisation in Australia who runs the Sales, Deployment and Support Departments for our market. Your work here at Sectra will have a direct impact on our mission to create solutions that are beneficial for life. Our culture is focused on principles of transparency, personal empowerment, and collaboration. We prioritize your professional and personal development.

We offer

  • A professional workplace with fantastic colleagues, who also have fun at work.
  • A work environment where your voice will be heard and where your efforts make a difference.
  • The ability to work with products that bring real benefits to society.
  • An environment that features technically advanced systems and where patient safety and efficient workflows are key aspects.
  • An international environment with the opportunity to work in, or with, other countries and cultures.

Work with great people

Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Sebastian Fridell
Software Engineer
"My colleagues always take the time to help me with my challenges and they are 100% focused on helping the customer and developing the most secure products in the market."
Carl Folkesson
Software Engineer
"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."
Johan Carlegrim
General Manager
"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."
Ahmed Aouicha
Support Engineer
"My passion is helping people, and I like the responsibility that comes with my role."
Hanna Bäcker
First Line Support and Upgrade Coord
"Our customers often call us during emergencies, and we have to solve their problems quickly. It’s clear that our work has a real impact on patients' lives."
Elin Häger
Technical Project Manager
"I really like that my role at Sectra is combined leadership with in-depth technical knowledge of our products.”"
Dave Knight
Project Manager
"The general atmosphere and support from colleagues are what I like the most about my work."
Sonia Maria
Account Manager
"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.”"
Lindsay van Ballegooij
Account Manager
"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.”"
Zoe Varricchio
Project Manager
"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."
Stephanie Dahl
Project Manager Global Search
"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."
Johan Uppman
Software Engineer
"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."
Rober Kloosterman
Support engineer
"My journey started in October 2020 when I began working a couple days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience"

Skills & Requirements

At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also want you to be a good communicator where you can interact with colleagues, partners and customers in an effective, clear and constructive way.

To perform well in this role, we want you to have:

  • A Bachelor’s or Master’s degree in engineering, IT or equivalent with a strong academic performance OR have a clinical background, for example, as a radiology nurse or technician
  • Fluent in English both verbally and written
  • Strong communication and collaboration skills
  • A strong interest in usability and medical IT
  • Have excellent customer service skills as well as verbal, written, listening and presenting skills

In addition, we consider it as an asset if you also:

  • Previous experience as an application engineer and/or PACS Administrator
  • Experience in the use of PACS and its configuration
  • Speak more languages than those required above
  • Have experience with other cultures and countries
  • Have interests besides work such as music, sports, horseback riding etc.

Other information:

We recruit on an ongoing basis. This means we encourage you to apply or contact us as soon as possible.

Learn more about our recruitment process here.

Great Place to Work

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Making a difference

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Fantastiske kollegaer

  • Arbejde tæt på kunderne

  • Innovation & Teknologi

  • Globalt miljø

  • Personlig udvikling

  • Gør en forskel

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega’s

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.

Shelley Binns | Contact Person

I'm interested
Sectra

Macquarie Park
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