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Service Desk Academy 2023

  • Application Deadline: Dec. 30, 2022
  • Brussels
  • Application Deadline: Dec. 30, 2022
  • Brussels

Capgemini offers you a unique opportunity to follow a few weeks intensive training program combining IT, Service Desk, communication skills and language training.

The training program will take place in our offices (Bessenveldstraat 21 – 1831 Diegem) and starts in January 2023.

Upon successful completion of this program, you will make a start as Service Desk Young Professional within Capgemini's Service Delivery Center (SDC)


  • Are you interested to make a career in the IT world?

  • Do you speak Dutch, French and English?

  • Are you positive and motivated to help people out with their IT problems?

  • Do you have good communication skills and are you client-oriented?

  • Do you wish to interact with people in a young and dynamic work environment?

  • Are you eligible to work under an IBO contract (Individuele BeroepsOpleiding via VDAB or Actiris)?

Seize the opportunity to get trained and join a professional IT Service Desk !


Capgemini is the perfect place to bring your passion for IT into play and learn new skills. You will be given the opportunity to develop your career through interesting projects, and your evolution will be monitored closely by your line manager and HR team. Moreover, you will be encouraged to attend training courses to broaden your knowledge and obtain certifications. You can also count on an attractive salary and fringe benefits (e.g. company car - after successful completion of the training program).

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Filip Droste | Contact Person

I'm interested

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