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Senior Support Engineer

  • Helsinki +4 more
  • Helsinki +4 more

WithSecure™ protects businesses all over the world from modern threats. We do this through a Co-security approach born from first-hand knowledge that no one can solve every cyber security problem alone. Every single day, our diverse, growing team fights against online extortion, threats to national infrastructure, the unlawful spread of sensitive information, and everything in-between. The best part about working for WithSecure is our people! We are a community of dedicated and passionate professionals that take workplace happiness seriously. If you’re looking for something that’s more than just a job – we’d love to hear from you.

Our Managed Detection and Response (MDR) business provides a world leading managed service that detects and responds to cyber-attacks on behalf of our clients using a strong combination of people, process and technology. Much of the technology is designed and built-in house by the WithSecure engineering team specifically to support the managed service or as leveraged products that WithSecure also provides to the wider market.

The MDR team consists of several sub teams: the threat hunting team who uncover adversaries on our client’s networks, incident responders who contain attacks, the research team who uncover new and emerging offensive and defensive techniques, and the Technical Operations team who maintain and develop the attack detection infrastructure to ensure it remains at the bleeding edge.

As a Product Expert in the Technical Operations team, you will:

  • Be part of Solutions Technical Operations Team, work close with our customers to deploy, monitor and maintain our attack detection systems (EDR and Logs) to ensure MDR teams can deliver the service at their very best.
  • Support internal dedicated MDR systems.

Who we think will be a great fit is someone that have the following:

  • A solid passion for cybersecurity
  • Customer facing experience
  • Experience troubleshooting and managing Windows, Linux and Mac

  • Scripting/coding skills especially aimed at working with API’s

  • Log collection, parsing, enrichment, and analysis experience

  • Creatively minded, able to work to find solutions to unique problems

  • Be an energetic ‘self-starter’ with the ability to take ownership and be accountable for deliverables

  • Fluent in English

Bonus points:

  • Experience working with Elasticsearch (or similar NoSQL)
  • Hands-on experience with Enterprise level cybersecurity
  • Fluent in Finnish or German

Our promises to you:

  • Freedom – you will have the opportunity to define new ways of working, including how we engage with our customers, and how product value gets represented.
  • You will work together with experienced and enthusiastic colleagues, and within WithSecure you'll find some of the best minds in the cyber security industry.
  • Your work will be clearly visible – all over the world.
  • Flexible, agile and dynamic working environment.
  • Flexible remote working

You can’t design culture!

The WithSecure team is diverse, fluid, fun-loving, and full of energy. It’s our job to preserve that, so we’ve made it our business to help individuals traverse from passion to passion, from specialism to specialism, from the flavour of today to tomorrow’s. We move with their needs, and help them build pathways, always focusing on the things that make them happy in and beyond of the office.

Work with great people

Karolina Malagocka
Senior Marketing Manager
"We see the value of each and every person"
William Jardine
Managing Consultant
"The freedom is a big thing for me. The trust you are doing something worthwhile."
Robert Grześkowiak
Lead Software Engineer
"At WithSecure you won't feel bored. There are opportunities to learn new things every day."
Fairuz Zainor
Researcher
"I joined WithSecure (previously F-Secure) straight after graduating and now, 10 years later, I am still happy to be here."

Great Place to Work

  • Over 1,700 amazing colleagues in nearly 30 offices

  • Possibility to protect the world

  • Work with best of class experts who care

  • Relaxed, open and fun working environment

  • 68+ of nationalities

  • Global with the spirit of a small company

About the company

Purpose – Why we exist
We are here to build and sustain trust in a digital society
We are here to build and sustain trust in a digital society — trust that is threatened by uncertainty, fear and worry caused by cyber attacks and crime.

Vision – Where we are heading
No one should experience a serious loss because of a cyber attack
We envision a future where no one should experience a serious loss or be put out of business because of cyber attack or crime. At least no one who puts their trust in us.

Mission – What we do
Accelerate transition to outcome-based security
Our mission is to research, innovate and build technologies, human expertise and delivery-business models that will accelerate our customers’ and partners’ transition to outcome-based security.

Danielle Acott | Contact Person

I'm interested
WithSecure

Helsinki +4 more
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