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Technology/Software Account Executive - REMOTE

Are you driven by customer obsession and what building a meaningful and trustful relationship entails?

Customer obsession is at our core. For us, our customers always come first, from when we start the initial conversation to the relationships that have lasted over 20 years. As a powerhouse in the enterprise imaging field, we have been successful because of that value, as well as having the people onboard that reflect that value. People our customers say have the knowledge to meet expectations and the passion to exceed them.

As an Installed Base Account Executive, this is what you thrive on. Your goal is to not only meet the customer's expectations but to exceed them. Maintaining successful relationships and building customers’ trust in you and our company will be at the forefront. No day will ever be the same in your role, being ambitious and driven will set you apart from the pack.

In this position, you will be responsible for:

  • Developing trusted relationships with a portfolio of major clients to ensure high customer satisfaction
  • Acquiring a thorough understanding of key customer needs and requirements
  • Planning and managing periodic strategic executive level meetings with the customer
  • Driving and closing Sectra product and services business within the defined customer set to meet quota objectives
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Functioning as the Product expert and be the liaison between the customer and Product Management
  • Leading and participating in workflow and technical discussions with the customer
  • Ensuring the correct products and services are delivered to customers in a timely manner
  • Working cross-functionally within Sectra’s organization
  • Working closely with the Customer Support organization to help resolve outstanding customer issues
  • Maintaining and managing timely and accurate information in Sectra’s CRM system
  • Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics

We offer

  • A professional workplace with fantastic colleagues, who also have fun at work
  • A work environment where your voice will be heard and where your efforts make a difference
  • The ability to work with products that bring real benefits to society
  • An environment that features technically advanced systems and where patient safety and efficient workflows are key aspects
  • An international environment with the opportunity to work in, or with, other countries and cultures

Work with great people

Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Erwin Krikken
Support Engineer & Project Engineer
"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Sebastian Fridell
Software Engineer
"My colleagues always take the time to help me with my challenges and they are 100% focused on helping the customer and developing the most secure products in the market."
Carl Folkesson
Software Engineer
"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."
Johan Carlegrim
General Manager
"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."
Ahmed Aouicha
Support Engineer
"My passion is helping people, and I like the responsibility that comes with my role."
Hanna Bäcker
First Line Support and Upgrade Coord
"Our customers often call us during emergencies, and we have to solve their problems quickly. It’s clear that our work has a real impact on patients' lives."
Elin Häger
Technical Project Manager
"I really like that my role at Sectra is combined leadership with in-depth technical knowledge of our products."
Dave Knight
Project Manager
"The general atmosphere and support from colleagues are what I like the most about my work."
Sonia Maria
Account Manager
"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.”"
Lindsay van Ballegooij
Account Manager
"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.”"
Zoe Varricchio
Project Manager
"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."
Stephanie Dahl
Project Manager Global Search
"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."
Johan Uppman
Software Engineer
"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."
Rober Kloosterman
Support engineer
"I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."

Skills & Requirements

At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also want you to be a good communicator where you can interact with colleagues, partners and customers in an effective, clear and constructive way.

For this position, the following requirements apply:

  • A college degree in Computer Science or other IT related engineering field
  • Good academic performance and grades
  • Fluency in English
  • Proven experience in sales of complex IT systems, preferable within the medical field
  • Strong negotiating skills
  • Driven

In addition, we consider it an asset if you also:

  • Speak more languages than those required above
  • Have interests besides work, such as sports, sports leader, music, horseback riding, singing, or anything else that makes you stand out from the crowd
  • Have experience with other cultures
  • Have experience in medical imaging
  • Have experience from, or a deep interest in, the clinical use of software applications in the health domain
  • Experience in an established network in high-level hospital management

Other information:

We recruit on an ongoing basis. The goal is for the right candidate to start as soon as possible.

Learn more about our recruitment process here.


The salary range for this position is between $115,000 and $145,000, based on experience and qualifications.

Sectra combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. The total rewards package includes comprehensive benefits, retirement plan plus matching and career development programs.

Sectra celebrates diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

Great Place to Work

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Making a difference

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Fantastiske kollegaer

  • Arbejde tæt på kunderne

  • Innovation & Teknologi

  • Globalt miljø

  • Personlig udvikling

  • Gør en forskel

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega’s

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.


Talent Acquisition Team | Contact Person

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Sectra

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