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Project Manager

About the Job

At TImeEdit we believe in context not control; we will set you up for success and watch you soar.

Backed by leading SAAS investors from Scandanavia, our product is at the heart of every Higher Education institution solving conflict problems while improving student and staff's overall experience.

With over 20 years of experience in the domain, we are now on a growth journey. Having recently expanded out of Scandanavia, TimeEdit has a base of 170+ education institutions and is growing rapidly.

We are looking for a new Project Manager to join our amazing team

The mission

Most will agree that universities and colleges are quintessential to a well-functioning society. However, with their inherent complexity in operations and immense size, they are among the most difficult organisations to run efficiently. TimeEdit is on a mission to solve this by delivering the most comprehensive suite of efficient resource management tools to the higher education sector globally. We are the fastest growing provider in the industry, and more and more universities are discovering TimeEdit to solve their scheduling and resource management needs.

The challenge
As the market is transitioning from legacy monoliths, excel spreadsheets and home-grown has-beens, the TimeEdit Customer Success team is pivotal in easing the digitization process for our customers. This critical function is responsible for implementing TimeEdit across universities, driving ongoing adoption and ensuring retention.

The role
As a Project Manager within the TimeEdit customer success team, you will...

  • Simultaneously lead multiple implementation projects across several countries working with colleagues from our different offices
  • Spearhead, create and own the full project implementation plan per each customer
  • Ensure high-quality project delivery by controlling the budget, scope, time, risks, changes, etc.
  • Own and manage customer relationships to showcase the value of TimeEdit and ensure customer happiness, engagement and retention
  • Surface implementation and onboarding blockers and trends to improve overall set-up and onboarding experience

Work with great people

Steinar Morland
VP of Business Development
"The office lighting is really flattering. That, together with the awesome customer feedback, are two main reasons behind our high confidence that we'll be global leaders soon."
Linn Treutiger
Product Owner
"TimeEdit combines young conviction with balanced experience in a pretty unique way. I genuinely love the dynamics across our teams."
Malin Magnander
Implementation Manager
"The close collaboration with our customers is the first, second and third best thing about this job. Well, together with my coworkers who also qualify for first, second and third."
Peter Mårtensson
Implementation Manager
"I've been a TimeEdit user for years before joining the team. The highlight as a user was the annual TE Summit, and I think the highlight as a TE team member will be the same (but 10x as cool)."

Skills & Requirements

We urge you to apply if you…

  • Have previous experience working directly with software implementations, either as a Customer Success Manager / Implementation manager at a SaaS company or worked within higher education around the topic of timetabling with an interest in timetabling software
  • Knowledge of, and technical acumen relevant to, the implementation of SaaS products and services
  • Proven track record of managing multiple concurrent onboarding projects with varying complexity levels
  • Have exceptional communication skills, highly organized, collaborative and detail-oriented
  • Are empathetic, positive attitude with a desire to help our customers reach their goals
  • Are driven, self-motivated, enthusiastic and with a “can do” attitude

Great Place to Work

  • $2,500 grant for personal development

  • Monthly stipend for gym membership

  • Growth opportunities

  • Awesome company retreats and regular team outings

  • Modern offices around the globe

  • Flexible hours and a remote friendly environment

About the company

TimeEdit was established in Gothenburg in the mid 90’s by an astrophysicist making a timetabling application from an Excel sheet on crack. Since then, the system has been professionalised and developed further to arguably become the world’s most modern fleet of resource management tools for higher education institutions.

Today, TimeEdit is a market leader in Europe and one of Scandinavia’s fastest-growing Edtech companies. On average, our customers spend 20% less on facilities, representing more than 4MEUR (!) in savings per year (yes, we’re pretty proud of that!). Less money spent on empty rooms means more resources allocated to research projects and higher education quality.

We recently celebrated our 170th customer and are growing fast through new exciting applications and a global roll-out. Today, more than seven hundred thousand students, teachers and schedulers use our products every day (yes, we’re pretty proud about that, too!).

Our office is located on Exhibition Street in the heart of Melbourne.

Context, not controlIf the team is fully aware of our purpose and how it maps to TimeEdit's current state of business, we believe we can make much better decisions and accomplish far more than through a top-down management model.

Swing for the fencesWe encourage experimentation. Better to try and sometimes fail than to sit tight and… fail for sure. Each mistake carries a lesson, and we make sure to learn from it.

Judgment > PoliciesSocial media policy. Travel policy. Buy a round of beers at an event policy. Work from home policy. Nay. Our policy on these (and most things) consists of three words: Use good judgement.

Work-life fitWe're scaling a company where people can build their work around their life, not the other way around. Flexibility means you're in the driver's seat to create a schedule that works for you, your passions, and the people you love.

Joel Czarnota | Contact Person

I'm interested

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