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Media Analyst

  • Applications are considered on a rolling basis
  • Cape Town
  • Applications are considered on a rolling basis
  • Cape Town

We are looking for a talented Media Analyst to join our growing team in our beautiful Cape Town location!

Who are we?

With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights.

What to expect as a Media Analyst:

The Media Analyst will support our Europe, Middle East and Africa (EMEA) Enterprise Client Success teams from our Cape Town office. This person should be enthusiastic, analytical, hard-working, and self-motivated.

The Media Analyst will collect and evaluate information available publicly using Meltwater’s proprietary software technology. Using this information, the Media Analyst will collate key insights which inform our B2B clients’ decision-making across a range of industries including government, education, retail, banking, and others. This individual should be clued up on current events, have a strong understanding of online, traditional, and social media, be a team player, and be excited to learn about a variety of industries.

What You'll Do:

  • Translate customer’s requirements into reporting deliverables

  • Assist with dashboard and report generation.

  • Help with query building/checking and the creation of report templates.

  • Track deadlines and deliverables to ensure timely delivery of client reports.

  • Write contextual and qualitative analysis based on KPIs.

  • Ensure the quality of reports delivered to customers .

  • Proofread/edit the reports.

  • Check numbers & report findings.

  • Ensure the overall formatting and visual consistency of the reports.

  • Respond to customer inquiries & questions about delivered reports.

  • Work on training and other initiatives to improve the team’s product knowledge and efficiency and to support our Sales organization as needed.

What’s in it for you:

  • Thorough training and continual coaching and development
  • Opportunity for rapid career progression - we only promote from within
  • Employee equity program
  • Your birthday off!
  • Calm membership
  • Collaborative, transparent and fun office culture; our famous Friday drinks, closing day festivities, summer and winter parties and lots more!!

Skills & Requirements

Who are you:

  • You must have genuine interest in and aptitude for analytical work, and a corresponding desire to build a long-term career in analytics, specifically.
  • Exceptional ability to read, write and speak fluent business-level English.
  • A valid Visa to work within South Africa is compulsory
  • University degree (any discipline)
  • Exceptional communication & writing skills
  • Full computer literacy in MS Office, Excel and PowerPoint

Advantageous Experience and Skills that we look for:

  • Tertiary education exposure to analytical methods.
  • 1-3 years work experience in a role/education field that requires regular analytical work.
  • Project management experience.
  • Strong/advanced Excel skills.
  • Strong analytical aptitude, with proven creative and critical thinking skills.
  • High attention to detail.
  • Mindset - Independence, creativity, curiosity, humility, empathy, and ownership.
  • Team player mentality with excellent organizational and prioritization skills.
  • Customer Experience (CX) knowledge/experience.
  • An understanding of PR and Marketing roles, responsibilities,
  • and KPIs.

Location: Silo District, V&A Waterfront, Cape Town, South Africa
Interviews: You will begin with an introduction call with one of our team, followed by a more formal interview process in our office
Start Date: ASAP
Remuneration: TBC - In accordance with relevant work experience.

Great Place to Work

  • Fun, cosmopolitan and international work culture

  • Continuous training throughout your career

  • Accelerated leadership and promotion program

  • Global career opportunities

  • Competitive salary model

About the company

Why Meltwater?

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, colour, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.


Talent Acquisition Meltwater Africa | Contact Person

I'm interested
Meltwater Africa

Cape Town
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