Location: Silo District, V&A Waterfront, Cape Town, South Africa
Application Deadline: 31 October 2022
Start Date: 15 November 2022 (December feasible too)
Remuneration: TBC - In accordance with relevant work experience.
Must be able to read, write and speak fluently at business-level in English.
Work Permit/Visa - A valid Visa to work within South Africa is compulsory.
University degree (any discipline)
Exceptional communication & writing skills
Full computer literacy (MS Office)
STRICT PREREQUISITES - Please Read Carefully:
NB - A genuine interest in and aptitude for analytical work, and corresponding desire to build a long-term career in analytics, specifically.
Must be able to read, write and speak fluently at a business-level in English - we will only consider candidates with exceptional spelling and grammar skills.
University degree (any discipline).
Full computer literacy (MS Office - Excel and PowerPoint).
Advantageous Experience and Skills that we look for:
Tertiary education exposure to analytical methods.
1-3 years work experience in a role/education field that requires regular analytical work.
Project management experience.
Strong/advanced Excel skills.
Strong analytical aptitude, with proven creative and critical thinking skills.
High attention to detail.
Strong communication skills, both written and verbal.
Mindset - Independence, creativity, curiosity, humility, empathy and ownership.
Team player mentality with excellent organisational and prioritisation skills.
Customer Experience (CX) knowledge/experience.
An understanding of PR and Marketing roles, responsibilities and KPIs.
What to expect as a Media Analyst:
The Media Analyst will support our Europe, Middle East and Africa (EMEA) Enterprise Client Success teams from our Cape Town office. This person should be enthusiastic, analytical, hard working, and self-motivated.
The Media Analyst will collect and evaluate information available publicly using Meltwater’s proprietary software technology. Using this information, the Media Analyst will collate key insights which inform our B2B clients’ decision-making across a range of industries including government, education, retail, banking and other. This individual should be clued up on current events, have a strong understanding of online, traditional and social media, be a team player, and be excited to learn about a variety of industries.
Responsibilities - What You'll Do
Translate customer’s requirements into reporting deliverables.
Assist with dashboard and report generation.
Help with query building/checking and the creation of report templates.
Track deadlines and deliverables to ensure timely delivery of client reports.
Write contextual and qualitative analysis based on KPIs.
Ensure the quality of reports delivered to customers .
Proofread/edit the reports.
Check numbers & report findings.
Ensure the overall formatting and visual consistency of the reports.
Respond to customer inquiries & questions about delivered reports.
Work on training and other initiatives to improve the team’s product knowledge and efficiency and to support our Sales organisation as needed.
Meltwater has gone from humble beginnings in Oslo, Norway in 2001 to the global leader in media intelligence with 30,000 global clients today. We provide solutions to help modern PR, communication, and marketing professionals better understand their current media landscape, both in the news & social media.
For 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.
Meltwater employees embody the work-hard, play-hard spirit through our 3 core values- Moro (fun), Enere (number one) and Respect (Respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that focus on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.
At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations. We only promote our sales leadership team from within the company, and our goal is to facilitate your long-term professional growth.
Our work is fun, challenging, and rewarding, and we’re looking for driven individuals, passionate about learning business by doing it.
Our office spaces are collaborative, open working environments in which team work, learning and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.
Today we live in an information society. Are you excited to work on the forefront of software, online and AI industries?
The G2 Crowd has ranked Meltwater as one of the Top 100 Software companies of 2018, as well as the #1 PR Analytics tool.
For over fifteen years, Meltwater has maintained a very unique culture. More about us! Watch here!
Learn more about Meltwater on our website at www.meltwater.com
Follow us on Twitter @meltwater or like the MeltwaterGroup page on Facebook
Learn more about the Meltwater Entrepreneurial School of Technology (MEST) at www.meltwater.org
Fun, cosmopolitan and international work culture
Continuous training throughout your career
Accelerated leadership and promotion program
Global career opportunities
Competitive salary model
Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis.
More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition. With more than 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise. Meltwater also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.