SAP Service cloud is a cloud-based solution that connects customer service operations to the entire value chain, accelerating issue resolution and increasing profitability. The solution connects customer contacts from different channels in one solution to enable a consistent service experience across any contact channel. Current SAP customers see great opportunities in this new tool but expect a guidance in setting things up. This is where AI comes in to help initialize the classification.
What we offer
Global company with European Management style
Entrepreneurship in a stable environment
Projects for big companies
True industry shapers
Work in a stable environment
Career development framework
We nurture your strongest asset; knowledge
Flat structure, no strict hierarchy
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 350,000 team members in more than 50 countries.
1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.
1970The first company in the sector to offer consulting.
1975Acquisition of Cap and Gemini
1980First major transatlantic contract with the Los Angeles Time.
1998First multinational contract with General Motors
2000Group headcount surpasses – 50.000
2010Group headcount surpasses 100.000
2016Serge Kampf passes away
2017Celebrations for 50 years Capgemini