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Associate – Contracts Management

  • Gothenburg
  • Gothenburg

Purpose of Role

Exciting and career-advancing opportunity for a technically savvy, customer-centric, and service-minded professional to join an expanding international team at nShift!

We have recently implemented a new ERP system and we are therefore looking for an Associate to join our Accounting department. You will be working from our office in Gothenburg and be part of the Contract Management team within the nShift Delivery platform.

Cooperating closely with Sales and other finance teams, your role will be mainly managing our customer contracts in the ERP system.

The area of responsibility includes:

  • Manage customer data in the ERP system
  • Maintain customers agreements in our platform and ERP
  • Update customer accounts in the platform to make sure that the correct products and licenses are activated
  • Modify & Activate agreements in terms of new customers, terminations, upgrades, and company changes
  • Keep up-to-date customer receivable accounts and issue invoices timely and accurately
  • Update financial data in databases to ensure that information will be accurate and immediately available when needed
  • Resolve external and internal queries about customer invoices and agreements

Work with great people

Erik Meyer
Head of Global Presales
"I meet so many interesting people and companies daily in my job. I really enjoy building our ecosystem of partners."
Sofie Johansson
Customer Support Agent
"Our Customer Support is an important part of our strategy; Providing competent and good support gives us satisfied users!"
Terhi Louhelainen
Support & Operations
"I want to find the best solution for the customers and want them to be happy. We have very professional people at work here and I’m proud of that."
Luiza Cristina Vaetus
Customer Reference Manager - Marketing
"Customer's voices and experiences shape our identity and are at the core of our business. I am happy to be the one helping them getting their stories shared."
Razvan Costin Dobre
Software Engineer - Engineering
"A place where you meet great colleagues that support you to become the best version of yourself."
Andreea Dragomirescu
Team Manager - Enterprise Production
"We are building cool tools that help our customers do their job more efficiently"
George Catalin Dumitru
QA Automation Engineer - Post Production
"I am lucky to be a part of the nShift company because it offers me the opportunity to constantly evolve with a team that helps me when I need and appreciates me for the results obtained."
Madalina Florientina Ciucu
Front End Developer
"I find the biggest reward in building features from scratch, surrounded by bright people, our work making an impact to lots of customers."

Skills & Requirements

Required professional qualifications:

  • Experience working with customer agreements and related queries
  • Excellent knowledge of MS Office
  • Fluent English and Swedish skills are a must
  • Ideally Bachelor’s degree in accounting, finance, or a relevant field
  • Experience as a junior accountant would be a plus
  • Experience working with customer support would be a plus
  • Knowledge of NetSuite and/or Salesforce would be a plus

Required personality traits and skill set

  • Service-minded, well organized and positive attitude
  • Analytical-minded with great attention to details
  • High working capacity and the ability to work independently
  • Team player with good collaboration and communication skills


  • Market competitive salaries
  • Remote and hybrid working options
  • Employee benefits platform
  • Family-friendly leave option
  • Private medical insurance
  • Modern office located in Inom Vallgraven with great facilities
  • Training programs and innovation days
  • Wellness allowance and other

Meet your Manager
Aurora Stankovic - Manager, Contract Management, Accounting Services

How long have you worked for nShift?
Almost 5 years.

What would your current team members say about your leadership or manager style?
I’m very new in this manager role but my co-workers would say that I’m fair, helpful, and positive.

What do you love about nShift?
I love our products, the people, and the company culture.

What difference will this role make to nShift if I join ?
You will help us give our customers a better experience related to finance queries, help our company when it comes to making sure that correct data are in place, and to optimize processes in the contract management team. You will bring new knowledge, solutions, and a new personality to our office(s).

About the company

nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments across 190 countries annually. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 500 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium and Romania.

Jan Baran | Contact Person

I'm interested

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