About the role
You will lead dedicated Enterprise Account Management teams across Asia Pacific (APAC) region and focus on key strategies to maintain our existing customer base and increase growth opportunities.
In this newly created role, you will lead in a matrix environment and be responsible for developing key retention and growth sales strategies, tactics and action plans, as well as hiring, developing and leading a high-performing team to meet and exceed sales goals.
Your background in relationship and client management coupled with strong experience in leadership and team building will enable you to develop new strategies and lead change initiatives where appropriate to enhance our team’s capabilities regionally.
This is an exciting opportunity to influence Meltwater’s overall success and growth in APAC. The position will report directly to the Executive Director, Asia Pacific and can be based in Singapore or Hong Kong.
What will you be doing?
Develop and implement strategies to retain and grow key enterprise accounts to support growth objectives of a fast-paced region within our business.
Lead a team of Enterprise Team leaders, Account Managers and Associates regionally
Support and drive proactive Account Planning and Delivery of existing accounts and upsell opportunities
Manage enterprise clients directly as well as support the team to grow their accounts
Drive, manage and execute revenue goals
Recruit, hire and onboard top talent onto your team
Partner with other customer-facing functions (Sales, Support, Professional Services, Customer Engineering) to develop strategies and execute plans that maximize growth, customer retention, and account expansion.
Leading by example -you will set the standard, demonstrate hard work and hold your team to account on similar standards.
We’re Looking For:
The perks of working with us
Competitive salary & bonuses
Vibrant office space and well-stocked pantry
Progression and empowerment
Diverse, high-performance & collaborative teams
Flat hierarchy and strong support groups
A uniquely Meltwater culture like no other!
With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.
Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.
Official Careers Page:https://careers.meltwater.com/
Meltwater Instagram Careers Page:https://www.instagram.com/meltwatercareers/
Hong Kong +2 more