The Client Success Account Executive is responsible for a land and expand strategy to Meltwater largest customers. The Account Executive must be a self-starting closer who can create a large pipeline of business and build strong relationships as a trusted advisor to our customers. The right candidate demonstrates a thorough understanding of Meltwater’s value proposition and will be responsible for all stages of the sales process.
Manage sales pipeline through sequential states of the sales process: pipeline creation, initial outreach, product demo, negotiation and close, and upsell/cross-sell
Take a consultative approach with c-level executives while navigating multiple decision-makers
Establish a “trusted advisor” relationship to determine needs, build value, create engagement and acceptance of Meltwater’s solutions.
High energy, self-starting personality that works well in a start-up, fast-paced environment
Conduct activities including, outbound calls, emails, social selling and sales demonstrations with top tier, fortune 500 clients
Consistently exceed your quarterly sales quota and be well compensated for doing so
Skills & Requirements
What You’ll Bring
3-5 years of sales experience, preferably in the SaaS industry (social media experience is a plus)
Strong executive presence with excellent verbal and written communication skills
Team player mentality with the ability to work independently toward lofty goals
Well rounded with varied interests, background and proven leadership experience
Coachable, self-motivated, curious and resilient
Excellent organizational skills including prioritization, scheduling and time management
Bachelor’s degree with evidence of high achievement in academics and extracurriculars
What We Will Give You
Comprehensive time off & generous leave policies
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Collaborative, transparent and fun loving office culture
Accelerated professional development and growth programs
About the company
Meltwater has gone from humble beginnings in Oslo, Norway in 2001 to the global leader in media intelligence with 30,000 global clients today. We provide solutions to help modern PR, communication, and marketing professionals better understand their current media landscape, both in the news & social media.
For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.
Meltwater employees embody the work-hard, play-hard spirit through our 3 core values- Moro (fun), Enere (number one) and Respect (Respect). These founding principles stem from our Norweigan roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that focus on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.
At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations. We only promote our sales leadership team from within the company, and our goal is to facilitate your long-term professional growth.
Our work is fun, challenging and rewarding, and we’re looking for driven individuals, passionate about learning business by doing it.
Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.
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