IT Corporate Support

Job Description

Purpose of the role

• The main purpose of this position is to setting up, managing and troubleshooting the technology systems that we use to maintain computer and software networks. You will have the opportunity to work in an international environment within a highly motivated and open-minded team.

Key tasks

• Manage IT purchases, providers and logistics.
• Setting up IT systems and devices.
• Resolution of basic IT incidents.
• Coordinate and manage IT facilities.

• IT coordination of events.

• Installing and configuring computer hardware, software, systems, networks, printers...

• Monitoring and maintaining computer systems and networks.

• Providing technical support across the company (in person and over the phone).

• Setting up accounts for new users.

• Training end-users on hardware functionality and software programs.

• Repairing and replacing equipment as necessary.

• Coordinate the whole workflow of IT employee requests: gather requests, get the approval (if needed), manage the order with internal and external stakeholders.

• Keep an updated assets IT inventory.
• Organise IT equipment shipments for the onboarding / offboarding.
• Lead the implementation of new technology at Corporate level, working with the different areas.

To be successful in this role, you must have:

• 3 to 5 years of experience as an IT support specialist

• Good computer skills: computer literacy in Microsoft Office software and Windows 7, OS, Google tools, Microsoft 365 and Teams, etc.

• Proficient in Spanish.

• B2 or equivalent in English.

• Knowledge of office administrator responsibilities, systems and procedures

• Experience in project management.

It would be great if you:

• Multi-tasking and prioritizing work.
• Expertise working within international environments

Why join us?

• Thrilling projects and products are waiting for you. Lots of things to do, a bunch of
  talented people to work with and a real technological challenge. Ready to foster
  innovation?
• Your family and friends will see the outcomes of your job. How terrific is that!!!.
• You will be connected to some of the coolest brands and bigger companies worldwide.
• Because we believe your personal life is as important as your career, you can enjoy flexibility in terms of location, working hours...
• Your colleagues will be from different nationalities, cultures and backgrounds.
• Free English lesson after 6 months with us

We are looking forward to hearing from you if:

• You are a collaborative team player, proactive
• You have strong organizational /planning skills in a fast-paced environment, excellent time management skills, ability to multi-task, prioritize work and a "doer" attitude.