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Product Specialist

  • Applications are considered on a rolling basis
  • London
  • Applications are considered on a rolling basis
  • London

Office Location : London based

Start Date: End of August

Working as part of the UK Product Specialist team and reporting to the EMEA Product Specialist manager, the entry level Product Specialist is Meltwater's subject matter expert on all things social, digital, & marketing analytics. You’re a collaborator and sales accelerator, working with our top performers in Client Acquisition, Client Success, and Marketing. Whilst providing ongoing sales and renewal support you will act as strategic counsel on industry best practices, product use cases, competitive positioning, and thought leadership for all things social.

Job Responsibilities

  • Act as a resource for Enterprise Sales, Account Executives and Customer Success teams to provide strategic direction , including guidance on relevant social media and digital strategy.

  • Support Customer Success and Growth Executives with a solution-oriented approach to upsell the Meltwater Social suite of products to the existing customer base.

  • Run and support demonstrations of the Meltwater Social Suite.

  • Assist in the development of compelling proposals, presentations, and pitches for client meetings leveraging your industry and product knowledge.

  • Clearly articulate Meltwater Social’s value proposition and value drivers and best practices , centered on the business problems we solve for our customers, to decision-makers.

  • Collaborate closely with a cross-functional team across Client Acquisition, Client Success, Growth Executives, Product Specialists, Implementation, Marketing, and Engineering.

  • Stay knowledgeable and attuned to the ever-changing social and digital marketing and marketing technology space.

  • Run enablement to share these insights with internal teams, including use cases, competitive positioning and thought leadership.

Skills & Requirements

Requirements

  • Bachelor's degree with strong academic results

  • 1-2 years experience working with, selling into, and building long-term relationships with an existing customer base

  • Experience in digital marketing strategy, social media marketing, marketing analytics technology, PR analytics technology, or some combination

  • Outstanding communication and presentation skills

  • Creativity and enthusiasm with customer-facing presentation

  • Proven skills in working with technology and SaaS offerings, with a curiosity to continuously learn and grow professionally

  • Strong organizational and solution-driven skills

  • Excellent collaboration and internal team-building skills

  • Diligent, disciplined, & accountable – comfortable in performing at a high-level in a dynamic and deadline-driven environment

  • Ability to think creatively & outside the box

Great Place to Work

  • Strong Focus on your Personal Development

  • Accelerated Promotion Opportunities

  • International Opportunities

  • Dynamic and Diverse Work Environment

  • Time Off & Family Leave

  • Health and Wellness Programs for all Employees

About the company

Why Meltwater?

Meltwater has gone from humble beginnings in Oslo, Norway in 2001 to the global leader in media intelligence with 30,000 global clients today. We provide solutions to help modern PR, communication, and marketing professionals better understand their current media landscape, both in the news & social media.

For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values- Moro (fun), Enere (number one) and Respect (Respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that focus on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations. We only promote our sales leadership team from within the company, and our goal is to facilitate your long-term professional growth.

Our work is fun, challenging and rewarding, and we’re looking for driven individuals, passionate about learning business by doing it.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, colour, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

https://careers.meltwater.com/


2001Meltwater was founded by Jørn Lyseggen

2008The Meltwater Entrepreneurial School of Technology (MEST) was founded.

2013HQ in San Francisco, CA, United States

2020Meltwater went public and was admitted to trading on Euronext Growth

Maia Clinch | Contact Person

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Meltwater UKI

London
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