IT Support Specialist Germany
- Hamburg +1 more
We are looking for a skilled IT Support Specialist to join us bringing Northvolt to Germany. The role is based in Hamburg with an outreach to our planned gigafactory in Heide, Schleswig-Holstein. By joining us, you will be at the forefront of building a new company from scratch, growing Northvolt’s footprint in Germany and contribute to building one of the largest European battery factories.
About the job
You will be the first person on the ground to help with all kind of IT issues. We need someone with the skills and personality to handle a wide range of IT issues, who can juggle problems, support their colleagues, and find solutions. You need to have a positive and action-oriented attitude, as well as a service-minded approach. IT Service Support Specialist should have broad knowledge in IT and be a part of IT department development.
Key responsibilities include but are not limited to:
- Administering and coordinating hardware orders, licenses, network lines, and services
- Working closely together with project managers and HR, and facilitating onboarding
- Setting up necessary training sessions for teams
- Proactive work towards continual improvements of processes, tools, and routines
- Managing Office 365 and backup systems of internal data
- Managing intranet (no coding required)
- Administering office hardware (TV, printer, monitors, keyboards, conference phones, etc)
- Work in helpdesk with responding to tickets and finding solutions to problems
- Help with developing and improving the helpdesk service
The person we are looking for should thrive in a fast-paced environment, take initiative to find and deliver innovative and creative solutions. Is goal oriented, curious, a good communicator and got a can-do attitude. Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humor.
Northvolt is an equal opportunity employer. We're a diverse group of individuals, united by a common mission, who recognise that while our actions as individuals have a role to play in driving Northvolt towards its goals, we always seek to move forward as a team. We offer you an open and welcoming atmosphere where we win as a team – and fail as a team. Northvolt is growing at the speed of light and we are a strong believer in internal career development.
Work with great people
Skills & Requirements
We believe that you have:
- An educational background in IT or other relevant educational backgrounds
- 1-5 years of experience working within IT, and/or ability to pass technical case
- Excellent English and Germany both written and oral skills
- Experience from working in a fast-paced environment.
Bonus points for:
- Experience from both IT management and IT operations
- IT security and strategy knowledge
Great Place to Work
World leading technique
Top specialists as team peers
International environment
Fast paced & entrepreneurial culture
Warrant program
Wellness grant
About the company
Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.
To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.
Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.
Olivia Ivkovic | Contact Person
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