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Reporting Analyst - Media

  • Melbourne
  • Melbourne

We are looking for a talented data analyst to join us! As our Media Analyst you will apply your analytical mind to provide our clients with key insights into their brand perception, media performance, competitor landscape, campaign performance, industry/consumer insights reports.

Our Media Analysts are part of the Delivery Services team and they are responsible for curating bespoke reports and managing key projects for our biggest clients. We deliver business-essential intelligence reports based on our keen analyses of various media outlets across traditional and social media channels.

At Meltwater, our core competency of adaptability to client’s requirements and quick delivery comes from the unique team of individuals composed of diverse insights & analytical skill sets. We always strive to break new ground, constantly focusing on solution-oriented approaches and at the same time supporting each individual to develop their full potential.

This role is based in Melbourne and will report directly to the Analyst Manager, APAC.

What You'll Do:

  • Analyse mainstream media and social media content to draw meaningful insights which help with furthering our clients' strategic communications goals

  • Conduct quantitative and qualitative media data analysis

  • Manage your portfolio of monthly/quarterly projects and ensure customer satisfaction throughout the delivery process

  • Utilise our award-winning Meltwater solutions, Microsoft Excel and PowerPoint extensively, to cover end-to-end process of extracting raw data, uncovering insights, and delivering reports in a digestible format to clients

  • Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in good quality and well within deadlines

  • Brainstorm and strategise ways to evolve & improve report quality and objectives, catering to clients’ changing requirements or feedback

  • Work closely and interdependently with your internal team, enterprise clients and Account Managers with a shared purpose of value-adding to clients

Who You Are:

  • Attained Bachelor's Degree or relevant previous work experience

  • Entry and graduate level / 0-1 years of relevant work experience (experience in a Client facing roles an advantage)

  • Proficient in using Microsoft Excel, pivot tables, Vlookup and Powerpoint

  • Excellent report writing skills, with experience in both qualitative and quantitative reporting

  • Able to think critically – look at numbers, trends, and data and come to conclusions based on the findings

  • Excellent communication and presentation skills, both written and verbal

  • Must be a team player

  • Keen interest in current affairs, mainstream media and social media

  • Strong customer focus

  • Hold full, unrestricted working rights in Australia (working holiday visa is not accepted)

  • Meticulous – have an eye for detail, ensure data integrity & precision, and exercise vigilance in the analysis to come to correct conclusions

  • Must be comfortable working independently

  • Experience with data visualisation tools such as Tableau, Power BI, Google Studio (preferred)

What We Offer:

  • Empowerment in your role

  • Flat hierarchy with diverse, high-performance & collaborative teams

  • Global presence & a uniquely Meltwater culture like no other

  • Both flexible work arrangements & vibrant offices with well-stocked pantries

Work with great people

Naresh Nehvin
Managing Director, Client Acquisition
"Meltwater has empowered me as a professional and individual. It has gifted me the rare opportunity to work with seasoned practitioners and industry leaders as a trusted consultant to their business."
Faten Amzah
Key Account Manager, Client Success
"Meltwater entrusted me to work independently with regional key decision makers from the start. It all boils down to the support and trust that we place in our most important asset - people!"
Amanda Shaw
Senior Manager, Client Success
"Meltwater teaches you to learn fast and fail quickly. We support a growth mindset, and from the most junior staff to senior management, everyone is accessible and supports each other's career."
Vilhelm Rudberg
Client Strategy Director
"The best thing about a Meltwater career is the abundance of challenge and opportunity - you are bound to realize and develop personal strengths you never knew existed!"

Great Place to Work

  • Competitive salary & bonuses

  • Work-life balance

  • Vibrant office space and well-stocked pantry

  • Progression and empowerment

  • Diverse, high-performance & collaborative teams

  • Flat hierarchy and strong support groups

  • A uniquely Meltwater culture like no other!

About the company

About Meltwater

With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.

Our Belief in People

For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company where our people aspire to exceed their personal expectations. We only promote our leadership team from within the company, and our goal is to facilitate your long-term professional growth.

We keep our entrepreneurial spirit alive within every team and every department — delighting in hard work and relishing the feeling of accomplishment that comes with it.


Our values are at the core of our culture, and they can be summed up by the acronym MER, which means more in Norwegian. These values are our commitment to our employees and our customers.

  • Moro [‘mo(·)ro]
    Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.

  • Enere [‘e nðr’e]
    Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.

  • Respekt [re’spekt]
    Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.

  • MER An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve — whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.

Official Careers Page:https://careers.meltwater.com/

Meltwater Instagram Careers Page:https://www.instagram.com/meltwatercareers/

Alissa Sargeant | Contact Person

I'm interested
Meltwater SEA & ANZ

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