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Product Owner - Delivery Services Toolkit

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We are looking for a passionate Product Owner to join our Enterprise Solutions team to lead the development of multiple solutions and tools to be used by our Delivery Services team. Consisting of over 300 analysts located in 10 delivery centers around the world, Delivery Services produce hundreds of newsletters and reports for Meltwater's highest value customers.

As Product Owner you will be responsible for the development of new tools to help these analysts manage their workflow, produce high quality deliverables more efficiently, and ultimately deliver deeper insights for Meltwater’s most valuable customers.

You will be responsible for these solutions and you will have a direct impact on product direction, positioning, and delivery of customer value. If you are intrigued by the opportunity of helping scale a high-growth business unit through revenue growth and productivity gains, then this might be the role for you!


  • Collaborate with our Delivery Services teams to understand and document critical processes and requirements and prioritize the best opportunities for new solutions

  • Maintain up-to-date roadmaps tailored to defined stakeholder groups

  • Partner with engineering managers, development teams, and UX to prioritize, plan, design, and deliver software that delights our users

  • Help the development team realize the value of their work and appreciate how their deliverables impact the business

  • Model innovative techniques that may migrate into core Meltwater products

  • Define, track, and interpret key metrics and drive activities that ensure successful adoption and delivery of productivity gains

This is a remote first work opportunity with a distributed engineering team (in India and UK) and stakeholders located in delivery centers around the globe.

Skills & Requirements


  • Proven ability to understand complex business problems, apply strong analytical skills and create an effective strategy

  • Proven track record of delivering technical solutions for large-scale business problems

  • Excellent written and verbal communication skills; ability to effectively communicate at varying levels of technical detail with all levels and types of internal stakeholders


  • Experience with Meltwater products and services

  • Experience in building products for marketing, social media, or related industries

  • Experience of professional services organizations

  • Experience with agile scrum methodologies

Great Place to Work

  • Competitive Salary

  • Fresh fruits & free drinks

  • Internal hackathons

  • Personal Branding Support

  • Ergonomic desks and chairs

  • Great hardware

  • Opportunities to travel in Europe and the U.S.

  • Open Source Contributions

  • Conferences and Tech Talks

About the company

Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 30,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community. Learn more at meltwater.com.

All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!

We are more than 2000 people across the globe, so there is a lot going on. We believe in diversity and inclusion, and building teams with a wide variety of backgrounds and perspectives. This approach not only raises the quality of our products for our customers, but makes collaboration along the way much more fun.

Read our underthehood blog to see which problems our engineers are solving. Also have a look at what life is like at Meltwater and visit our company profiles on LinkedIn, Xing, Facebook, and Twitter.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

Sherry Morrison | Contact Person

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Meltwater Product & Engineering

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