At Mentimeter we believe in the transformative power of making sure every voice is heard. We have created a SaaS platform that enables meaningful engagement which is used by millions of individual leaders and businesses around the world. As Director of Marketing Operations at Mentimeter, you will be a part of the pioneering team to build a new function in the Marketing department.
The purpose of the new Marketing Operations function is to improve the efficiency and effectiveness of the marketing department through technology, processes and data so that we can achieve our operational goals and get more communication out to users.
Who are you?
You are the glue that brings cohesion to marketing initiatives. You’re a technical marketer who takes pride in showing great attention to detail and organizational skills in your everyday work. You love creative problem solving. And most importantly, you enjoy helping your colleagues to perform their duties in smarter, more scalable ways.
What you will do!
Build a team of Operations specialists, Automation Managers, MarTech professionals (and dotted-line Marketing Analysts) who act as super users within respective fields.
Own Marketing Operational Reporting (Reporting & Analysis), System & Processes, Enablement
Responsible for improving the different steering models (for example OKRs) in marketing and making sure we work systematically with quantitative and qualitative insights.
Own forecasting and how we modell KPI’s in marketing to align with the goals and forecasting of Sales, Product and overarching Mentimeter goals
Own the MarTech and marketing ops roadmap and development, making sure that relevant tools are added that support the Marketing strategy. You will be responsible for describing the biggest integration issues that might be preventing lead generation and user acquisition.
Collaborate closely with stakeholders from the Sales & Data department (especially leadership and Ops teams) - to identify and prioritize improvements to lead funnel definitions, scoring and sales hand-over processes, support data hygiene, and improve the customer experience
Design scalable ways of working to avoid excessive manhours, for example support the team in automating the production of repeat activities, document a workflow or build a template for a recurring process.
Operate strategically but also hands-on, when needed, to coordinate or drive key projects such as business cases or data enrichment projects from ax-to-loaf.
Required experiences:
7+ years of experience in Marketing Operations, Automation or Technical Project Management
A proven track record of leading leaders, for example in a project office, marketing function or a data team.
A passion for data analysis, A/B testing and value-adding insights
Excellent project management skills
Superb stakeholder management and cross-functional collaboration skills (you will be working with many different functions and people)
A proven track record of taking strategic decisions and successfully executing on them in a fast moving environment
The ideal applicant will have:
Experience from SaaS
Experience from managing a portfolio of Marketing tech tools such as CDP (Segment, Bloomreach), CRM (Salesforce), MAP (Pardot, Hubspot, Braze) and ABX (DemandBase, 6sense)
Experience from managing advertising and campaign tools (AdTech, CMS, Hootsuite, Percolate, etc)
Ability to consult legal teams on the impact of digital marketing of data protection and privacy regulations
You will have support from:
You don't have to know Swedish (daily work is carried out in English and the Mentimeter team currently boasts over 40 different nationalities!
Due to the summer vacation time, we will be starting with interviews in the middle of August, so please keep in mind that we might take longer to get back to you :) We are, however, happy to receive applications whenever over the summer so please don't hesitate to apply!
Access to a personal leadership coach
Private healthcare insurance
Wellness allowance 5000 sek/year
Individual budget for professional development
Private pension matching ITP-level
1 month (optional) relocation trip in Europe/year
Attractive insurance package
30 days of paid vacation per year
A diverse, modern and inclusive work environment
5 weeks paid vacation
Access to a personal leadership coach
Individual budget for professional development
Pension plan
Wellness allowance CAD 700/year
1 month (optional) relocation trip per year
RRSP matching
Our vision is to transform presentations, meetings and lectures by turning passive audiences into engaged contributors. We make this possible through our interactive presentation platform where the traditional presentation monologue becomes an inclusive dialogue. We believe in the power of together and that the most successful leaders listen to be heard.
With Mentimeter, users become the best presenter they can be. Meetings become more productive, participants learn more and have fun whilst doing it.
We have more than 200 million users and customers in over 200 countries. On our way to making the world a better place, one presentation at a time.
Stephanie Lindstrand | Contact Person