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Job Description

Meltwater, a global software as a service company, is looking to hire a part-time Content Support Associate to join our Content Support team!

The Content Support organisation is responsible for building and maintaining a rich and complete source and editorial database in order to ensure the flow of high quality content into the Meltwater Product.

We are looking for students, interns, professionals or stay-at-home parents who are interested in media & technology and can read multiple languages. The ideal candidate can be trusted to work independently and possesses a great personality that fits in with the exciting culture at Meltwater.

In this role you will be responsible for maintaining our journalist and editorial source databases through a mixture of research and data entry. The position is currently open for 1 year and has strong potential to continue afterwards depending on performance.

Meltwater truly believes that people with different backgrounds and perspectives will make our environment better and raise the quality of our products. We’re actively working to build a diverse and inclusive workplace and encourage everyone to join us in our journey!

What you’ll be doing:

  • Contribute to our growing media database

  • Master in-house tools and processes used to ingest content

  • Work autonomously on different projects assigned to you

  • Improve content quality and expand content coverage

Skills & Requirements

  • Fluent in English

  • Good communication skills

  • Strong analytical skills and reliability

  • Familiarity with MS Excel and G Suite

  • Strong ability to conduct internet research

  • Understanding of media landscape

  • Ability to perform repetitive tasks with high degree of accuracy

  • Reading ability in other languages is a nice-to-have

Additional Information

  • Located in Malaysia, with the possibility of working remotely

  • Eligible to work in Malaysia

  • Part Time (20 hours a week)

  • Starts immediately

Contact Person
Deanna Anuar

About the company

Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 30,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community. Learn more at meltwater.com.

All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!

We are more than 2000 people across the globe, so there is a lot going on. We believe in diversity and inclusion, and building teams with a wide variety of backgrounds and perspectives. This approach not only raises the quality of our products for our customers, but makes collaboration along the way much more fun.

Read our underthehood blog to see which problems our engineers are solving. Also have a look at what life is like at Meltwater and visit our company profiles on LinkedIn, Xing, Facebook, and Twitter.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression and we treat each individual with respect and dignity.

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

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Our Location

Kuala Lumpur

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