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Senior Project Manager

  • Applications are considered on a rolling basis
  • London
  • Applications are considered on a rolling basis
  • London

The Role

As a Team Manager within the Professional Services organization, you have an extensive Consultant or
Project Management competence and leadership professionalism. This role will make you ambassador
for your team, to have a visionary mindset being able to define, communicate and anchor the future
vision will be crucial. From your many years of experience in the customer management field you will be
a part in the achievement of delivering excellence within Consultancy Management discipline at nShift.
You have extensive experience working work with customers and business stakeholders in related
industries and within nShift products. Being a team player motivating and reach result vi collaboration. It
is time to use this knowledge to greater effect and yours is a role that is critical to success.
In your profession as a Senior Project Manager, your will be engaged within the Sales cycle to ensure
correct scoping of projects and helping the customers understand and be prepared for project/program
requirements, and timelines. The ideal candidate for this role has minimum 5-10 years of
Customer Facing project management experience, domain experience from technology and/or logistics
industries and a desire to pursue a career path within project management. Proven management
experience is crucial. Monitoring and coordination of escalations is crucial and within the Senior Project
Manager responsibility. You will be responsible drive both best practices, lessons learned within the
project management discipline and to align this the rest of the organization. You will also take lead in
your project management team to educate and mentor. Experience and senior in gathering
requirements, risk assessment, scope management, time management, resource and project planning
and alignment, within budget, and correct documentation.
It is crucial for nShift to combine our best available resources and strengthening our abilities in scoping
and implementing successful customer projects. We expect familiarity with a variety of the field's
concepts, practices, and procedures and with good judgment and strong leadership plan and
accomplish goals. Perform a variety of tasks. Lead and direct the work of others and possess
interpersonal skills. Achieving balance of, and the right priority, from multiple deliverables within the

Work with great people

Erik Meyer
Head of Global Presales
"I meet so many interesting people and companies daily in my job. I really enjoy building our ecosystem of partners."
Sofie Johansson
Customer Support Agent
"Our Customer Support is an important part of our strategy; Providing competent and good support gives us satisfied users!"
Terhi Louhelainen
Support & Operations
"I want to find the best solution for the customers and want them to be happy. We have very professional people at work here and I’m proud of that."
Luiza Cristina Vaetus
Customer Reference Manager - Marketing
"Customer's voices and experiences shape our identity and are at the core of our business. I am happy to be the one helping them getting their stories shared."
Razvan Costin Dobre
Software Engineer - Engineering
"A place where you meet great colleagues that support you to become the best version of yourself."
Andreea Dragomirescu
Team Manager - Enterprise Production
"We are building cool tools that help our customers do their job more efficiently"
George Catalin Dumitru
QA Automation Engineer - Post Production
"I am lucky to be a part of the nShift company because it offers me the opportunity to constantly evolve with a team that helps me when I need and appreciates me for the results obtained."
Madalina Florientina Ciucu
Front End Developer
"I find the biggest reward in building features from scratch, surrounded by bright people, our work making an impact to lots of customers."

Skills & Requirements

Project Management : Ensure all projects are executed and continue to be
viable throughout the project lifecycle. Project should be delivered on-time,
within scope and within budget. Coordinate internal resources and third
parties/vendors for the excellence of projects/programs execution.

POC : Serve as nShift’s point of contact throughout the project lifecycle.

Methodology : Ensure all projects are compliant with nShift project management
framework and/or with the framework as agreed with the customer.

Signed documents : Define and conclude a signed statement of work (SOW) with
customer before project is started.

Documentation : Ensure projects are managed through nShift chosen project
management tool (NetSuite). Create and maintain comprehensive project

Budget compliance : Ensure all projects are executed in line with the budget
assigned. Meet budgetary objectives. Project time/cost need to be calculated and
invoiced to customer. Deviations to scope must be tracked accordingly for a
separate Change Request process.

Project Management tool ( NetSuite) : Manage changes to the project scope,
project schedule and project costs using appropriate verification techniques and
project management tool. Develop spreadsheets, diagrams, and process maps to
document needs. Measure project performance using appropriate tools and

Project planning: Create and ensure all projects are executed in line with the
Project Plan. Deviations must be documented and escalated if needed.

Risk management: Create and maintain a risk register for each project and take
the lead in running and contributing to risk workshops. Perform risk
management to minimize project risks, report and escalate to management and
Project Board as needed

• Strong leadership and team-oriented attitude with interpersonal skills

• Strong and documented ability to build and manage teams and
effectiveness of execution of simultaneous projects/programs

• Documented ability to manage budgets.

• Must have Project management experience and certification aligned to
PMI global standard.

• Strong and extensive customer experience.

• Industry expertise preferred, e.g., previous experience working within
Technology/Logistics B2B/SaaS

• Strong written and oral communication skills in English.

• EU Driving license would be advantageous.

About the company

Established in 2021, nShift is the global leading provider of cloud delivery management solutions enabling the frictionless shipment and return of almost 1 billion shipments across 190 countries. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 490 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium, Romania and Switzerland.

1997Unifaun and Consignor were founded

1997Pacsoft Online is launched

2010Established in Finland

2010+400 millions of shipments handled through our platforms during the year

2014Merger between Unifaun and Memnon Networks

2014Established in Poland

2016Established in Norway

2017The App "My Parcel" and Unifaun Delivery Checkout are launched

2018More than a half billion parcels handled through our systems!

2019Transsmart (NL) was acquired!

2021Unifaun and Consignor merged

2021Unifaun, Consignor, Transsmart and Returnado become nShift - Global Leader in Cloud Delivery Management Solutions

Harry Singh | Contact Person

I'm interested

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