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Business Development Manager - US Southwest

  • California, USA +1 more
  • California, USA +1 more

For 130 years, we’ve been committed to continuously improving what we do for our guests and the people we work with every day. As business development manager you will actively work within your region to to drive brand awareness, educate and train, build partner relationships and ultimately drive affinity and sales for Hurtigruten Group. If you are excited about growth and sustainable adventure travel please read on,

Work with great people

Esben Kuhnt
Learning & Development Manager
"Working here is a great blend of making a difference in a fast-paced environment with tons of opportunities, coupled with a young workforce, loads of social events, and an amazing product."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Esben Kuhnt
Learning & Development Manager
"In der Hurtigruten Group zu arbeiten bedeutet für mich, zusammen mit jungen Kollegen und durch ein fantastisches Produkt, Menschen zu bewegen und die Umwelt zu schützen."
Jessi Quillen
CRM manager
"Wir sind ein Unternehmen, dass nach Mitarbeitern mit kreativen Lösungen und "Out of the Box" Ideen für der Reisebranche und Kreuzfahrten sucht und dabei unterstützt."
Esben Kuhnt
Learning & Development Manager
"Å jobbe i Hurtigruten Group er å utgjøre en forskjell for mennesker og miljøet gjennom et fantastisk produkt - sammen med unge kollegaer i et raskt og sosialt miljø."
Jessi Quillen
Head of Marketing
"Vi er et selskap som ser etter og hører på ansatte som har kreative ideer og løsninger for reiselivsbransjen og ekspedisjonscruise."

Skills & Requirements

We are looking for a business development manager who excels at:

  • Identify and set annual sales targets with key accounts; work with the territory Sales Director on marketing plans/co-op spend to help achieve sales targets and seek every opportunity to maximize ROI against spend
  • Build and nurture territory accounts and uncover new business development opportunities to meet profitability targets
  • Provide ongoing opportunity status updates and an accurate forecast to management and capture relevant information in Salesforce
  • Be a brand ambassador for both Hurtigruten Expeditions and Norwegian Coastal Express; educate partners through webinars and in-person agency trainings, represent our brands at consumer events, national tradeshows, product launches and FAM trips
  • Actively seek, foster and close group business; coordinate with and provide relevant assistance to the Groups Team throughout the process
  • Stay abreast of competitor activities and general trends within the industry. Provide feedback to relevant team members.
  • Manage a travel and expense budget; ensure that the potential for ROI is taken into consideration


  • Head of Sales, National Accounts, territory Sales Director and Inside Sales to ensure alignment on sales strategies and OKR’s
  • Work closely with sales operations support to uncover territory opportunities through data and analytics
  • Partner with Groups Specialist on groups details and coordination
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution


  • Bachelor’s Degree or equivalent combination of education and experience
  • 3-5 years sales and customer service experience in the travel industry required; preferably in an account management role
  • Proficient in Salesforce, Zoom and Microsoft Office applications including PowerPoint, Excel, Word, Outlook, Teams
  • Able to confidently inspire through presentations to consumers and our partners, engage as a credible trainer, and able to deliver on our brands unique selling propositions (USPs)
  • Able to work flexible hours, including some evenings and weekends
  • Excellent oral and written English
  • Passionate about exploring our beautiful world sustainably, you are a lover of the outdoors and are excited to learn and (quite literally) expand your horizons
  • Must have a valid passport and be able to travel within Canada/US, and internationally as required
  • Must have valid driver’s license and vehicle for travel
  • As this position requires a lot of travel, you must be fully vaccinated against COVID-19 *
  • These positions are based in the US and requires US work authorization.

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.


Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.

Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.

StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.

Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.

I korte trekkTOM

Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.

Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.

StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.

Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.

Michael Weldon | Contact Person

I'm interested

California, USA +1 more
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