As part of Meltwater’s Global IT Service Desk team, the Service Desk Analyst, Tier 2 role has a primary responsibility for implementing and supporting the information technology, hardware, and software applications used by Meltwater employees in performing their jobs. You will provide Meltwater Employees with the technology required to complete their job, ensuring all employee equipment is working as designed, and monitoring core IT systems.
Note: This role is a full-time, non-exempt role. You will have the same level of responsibility and seniority as any other global Tier 2 member of the team.
Skills & Technology Experience Required:
Significant experience and knowledge supporting software such as:
Windows 10 & macOS, Apple iOS, Android
Office 365 and Google Apps
Fresh fruits & free drinks
Personal Branding Support
Ergonomic desks and chairs
Opportunities to travel
Open Source Contributions
Conferences and Tech Talks
Meltwater builds digital intelligence and marketing solutions for a global client base. All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!
Have a look at what life is like at Meltwater. We are more than 1500 people across the globe, so there is a lot going on. To learn even more about who we are and what we do, visit our company profiles on Xing, LinkedIn, Facebook, and Twitter.
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