Meltwater offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts, capturing more content and conversations than anyone else in the industry. By examining millions of posts each day, Meltwater helps companies make better, more informed decisions based on insight from the outside.
As the Atlassian Administrator, you will be working with a team of Jira Administrators and reporting to the Senior Solutions Delivery Engineer. You will work on projects spanning the business and supporting the software engineering teams with their requirements who in turn, support the business.
In this role, you will be responsible for supporting, maintaining, and extending our Atlassian suite. You will directly impact process implementation, integrate Atlassian products with other internal applications, and drive efficiencies for our organization.
Our culture is based on a fundamental belief in people and that all of us have a passion about learning new things and continuously developing. Meltwater truly believes that people with different backgrounds and perspectives make our environment better and raise the quality of our products.
Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
Support JIRA and Confluence administration, including creation and management of custom complex projects, workflows, security schemes, custom fields, dashboards, and reports configurations
Establish and execute data stewardship and best practices
Understand and adapt XML configuration files in regards to JIRA integration as necessary
Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams, and Atlassian premier support
Skills & Requirements
Required Skills and Experience
At least 1 year experience administering Atlassian products (Jira, Confluence, Bitbucket, JSD)
Excellent problem solving and process implementation skills
Experience developing custom solutions using the Atlassian product suite
Batch scripting experience
Knowledge and familiarity with JQL
Very strong verbal and written communication skills
Working knowledge of both Scrum and Kanban methodologies
Windows Server and Active Directory Groups experience is an advantage
About the company
Meltwater builds digital intelligence and marketing solutions for a global client base. All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!