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Atlassian Admin / Analyst
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Media Intelligence




Entry level

Location: Bengaluru

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Contact Person
Mike Thynne

Job Description

Meltwater offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts, capturing more content and conversations than anyone else in the industry. By examining millions of posts each day, Meltwater helps companies make better, more informed decisions based on insight from the outside.

As the Atlassian Administrator, you will be working with a team of Jira Administrators and reporting to the Senior Solutions Delivery Engineer. You will work on projects spanning the business and supporting the software engineering teams with their requirements who in turn, support the business.

In this role, you will be responsible for supporting, maintaining, and extending our Atlassian suite. You will directly impact process implementation, integrate Atlassian products with other internal applications, and drive efficiencies for our organization.

Our culture is based on a fundamental belief in people and that all of us have a passion about learning new things and continuously developing. Meltwater truly believes that people with different backgrounds and perspectives make our environment better and raise the quality of our products.


  • Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)

  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs

  • Support JIRA and Confluence administration, including creation and management of custom complex projects, workflows, security schemes, custom fields, dashboards, and reports configurations

  • Establish and execute data stewardship and best practices

  • Understand and adapt XML configuration files in regards to JIRA integration as necessary

  • Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams, and Atlassian premier support

Skills & Requirements

Required Skills and Experience

  • At least 1 year experience administering Atlassian products (Jira, Confluence, Bitbucket, JSD)

  • Excellent problem solving and process implementation skills

  • Experience developing custom solutions using the Atlassian product suite

  • Batch scripting experience

  • Knowledge and familiarity with JQL

  • Very strong verbal and written communication skills

  • Working knowledge of both Scrum and Kanban methodologies

  • Windows Server and Active Directory Groups experience is an advantage

About the company

Meltwater builds digital intelligence and marketing solutions for a global client base. All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!

Have a look at what life is like at Meltwater. We are more than 1500 people across the globe, so there is a lot going on. To learn even more about who we are and what we do, visit our company profiles on Xing, LinkedIn, Facebook, and Twitter.

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