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Regional Sales Manager- New Zealand

  • Application Deadline: May 25, 2022
  • Auckland +1 more
  • Application Deadline: May 25, 2022
  • Auckland +1 more

For 130 years, we’ve been committed to continuously improving what we do for our guests and the people we work with. As Regional Sales Manager- New Zealand you’ll be responsible for maximizing the sales potential within your designated area of responsibility by cultivating strong relationships with existing customers, driving brand awareness, and identifying new customer prospects across existing and new distribution networks. You will be required to be the face of the brand in your region and effectively represent the Hurtigruten brand to the travel industry and the public. Sales Managers strive for successful execution of their sales and marketing plan and achievement of the passenger/revenue objectives/goals.

The APAC head office is in Melbourne. This role is best placed in the sales territory of New Zealand with regular travel to Melbourne.

Work with great people

Martine Bougaran
Brand Manager
"Our brands are amazingly fun and challenging to work with. In addition, Hurtigruten Group is leading the industry when it comes to sustainability and wants to be the catalyst for greener travel."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Martine Bougaran
Brand Manager
"Es macht unglaublich viel Spaß mit unseren Marken zu arbeiten. Darüber hinaus ist die Hurtigruten-Gruppe branchenführend, wenn es um Nachhaltigkeit geht."
Jessi Quillen
CRM manager
"Wir sind ein Unternehmen, das Mitarbeiter mit kreativen Lösungen und unkonventionellen Ideen für die Reisebranche und Expeditionskreuzfahrten sucht."

Skills & Requirements

RSM -KEY RESPONSIBILITIES & ACCOUNTABILITIES:

  • Identify and set annual sales targets with key accounts; work with the Marketing Director on marketing plans/co-op spend to help achieve sales targets and seek every opportunity to maximize ROI against spend
  • Build and nurture territory and source market accounts and uncover new business development opportunities to meet profitability targets
  • Maintain effective strategic relationships with partners’ front line staff, executives, marketing and sales teams
  • Maintain and manage applicable sales agreements, including reporting, commissions, back-end incentives and marketing plans.
  • Set targets, develop, coordinate and implement annual sales/marketing plans with key accounts using a customized approach to address the specific needs of each partner.
  • Ensure ROI is monitored and maximized
  • Strengthen relationships and achieve growth with key preferred accounts through regular sales contact and informative updates with respect to their productivity and progress; offer sales assistance when appropriate.
  • Provide detailed in house and webinar product/sales trainings monthly
  • In cooperation with fellow sales team members, develop and implement an effective sales plan for training, educating and servicing all members of the partner organizations.
  • Co-organize and host client (consumer) presentations and product information sessions,
  • Escort familiarization trips for travel agents / media / partners as necessary
  • Provide strategic input and leadership to fellow peers within the sales team members
  • Ensure that marketing collateral is utilized to its full potential.
  • Identify and develop new business opportunities through direct and trade channels.
  • Evaluate ROI of potential trade and consumer shows/events and participate where beneficial. Continually identify new shows/events that would be beneficial to the brand.
  • Stay abreast of competitor activities and general trends within the industry. Provide feedback to relevant team members.
  • Deliver an accurate weekly sales report
  • Actively seek, foster and close group business; coordinate with group sales manager & provide relevant assistance throughout the process
  • Manage T&E budget and co-op marketing funds in the most cost effective way, being mindful of established policies.
  • Other duties as required and assigned

What do you need to accomplish:

  • Build Hurtigruten to be and maintain the preferred supplier relationships and deliver an ROI equal to this status among trade partners on the destinations we sail.
  • Grow Hurtigruten reputation within the trade as the world leader in exploration travel.
  • Develop effective sales and channel strategies to drive and strengthen each step of the sales funnel based on insights and relationships in the distribution system.
  • Adapt, localize and implement Global Sales initiatives to ensure cost effectiveness and speed to market. Track and manage trade-related performance across traditional and non-traditional distribution.
  • Collaborate with Marketing and Product functions and ensure overall strategies and tactical promotions are well understood and implemented.
  • Deliver results on trade and consumer sales strategies in partnership with Marketing, Inside Sales and Leadership team.

Academic and Professional Qualifications :

  • College Degree or job experience equivalent required,
  • 5+ years sales and customer service experience required,
  • 3+ years travel industry experience preferred

Additional Knowledge:

  • Proficiency in MS Office (especially Power Point), LCD/data projection, Internet and webinar applications, PowerBi and Sales Force.
  • Ability to make good use of web tools and in-house technical resources, adapt to new technology, learn new programs quickly, and use computers to improve productivity.
  • Able to deliver effective presentations to consumer and agents, engage as a credible trainer, and is an efficient communicator of the brands core sales messages -required

  • Ability to thrive in a highly driven fast moving growth environment

  • Accountable and able to target and achieve results, set challenging goals, show energy and react to opportunity, instil urgency in others and meet deadlines.

  • Ability to negotiate effectively in a positive manner, compromise and find alternate solutions, seek common ground, articulate own and others goals, stay focused on positive outcome, and use closing skill appropriately.

  • Planning and Organization - able to develop detailed sales/marketing plans aligned with company goals, manage time and work flow well, create effective sales call plans, monitor and respond to competition timely, work systematically/efficiently, manage distractions and interruptions

  • Learning/Problem Solving-able to understand the issue and underlying causes, apply new information quickly, and solve problems creatively.

  • Customer Focus-able to build customer confidence, set achievable customer expectations, assume responsibility for solving customer problems, ensure commitments to customers are met, and solicit opinions and ideas from customers. Is committed to increasing customer satisfaction and is responsive to internal customers.

  • Interpersonal Savvy-able to use good listening skills, be sensitive to customers, adjust quickly to different personal styles, and stay open to other viewpoints
  • Integrity/Trust-able to deal with others in a straightforward and honest manner, be accountable for actions, maintain confidentiality, and support company values
  • Composure/Adaptability-able to support change, encourage innovation and new ideas, handle pressure, adjust to meet changing needs, and handle conflict effectively
  • Able to work flexible hour including evenings and weekends. Overnight and some overseas travel may be required.

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

KurzübersichtTOM

Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.

Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.

StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.

Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.

Hurtigruten Group

Auckland +1 more
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