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Marketing Manager - Customer Success

  • Application Deadline: May 30, 2022
  • Oslo
  • Application Deadline: May 30, 2022
  • Oslo

Want to help hundreds of thousands of people think better?

reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. In what feels like no time at all, we've gone from a small startup to one of the fastest-growing tech scaleups in Norway. Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we've set exciting growth and product development goals for the coming year. To help us get there, we need new colleagues ready to make a real difference through their work – which is where you come in.

About the role

With the immense success of reMarkable over the last years, reMarkable has grown a large, global and very engaged customer base. One of reMarkable`s key focus areas and long-term goals is to increase value for our customers and create great customer experiences.

As a Marketing Manager, in the Customer Success and Marketing team, you will have a key role in helping our customers succeed with their reMarkable products and services. Your responsibilities will range from identifying needs for, planning and implementing world class marketing initiatives, as well as securing data and learning for further work. You'll focus on customer-facing communication across various digital channels, such as email marketing, social media, blog, amongst other things. You will be a central part of a dedicated team working towards high customer lifetime value, customer engagement and loyalty.

Further tasks and responsibilities

  • Identify and be responsible for marketing initiatives that enhance the customer experience by inspiring and engaging existing customers.

  • Plan and lead production of world class content from both internal resources and external partners.

  • Gain and implement necessary customer insight.

  • Report on KPIs for the area.

  • Ensure that all content is in line with brand guidelines

  • Contribute as needed in all types of marketing activities.

Who are you?

We are looking for a candidate with a background in marketing and communications who is insight and result oriented. You are curious about human behavior and how this may be altered through great marketing and communication. You work well both independently and as part of a team, and can lead a project from conception to implementation. You have experience with direct to consumer (D2C) brands, content production and digital marketing channels. Experience with post-purchase, engagement and subscription marketing is a plus.


More specifically, you are / have

  • 3-5 year higher education, bachelor or master.

  • 6+ years of work experience with project management, handling and development of customer bases and brand building in relevant industries / roles such as communication, advertising or marketing roles.

  • Independent, curious and able to find new and creative solutions.

  • High work capacity combined with a desire to create results.

  • Good collaboration skills.

  • Highly skilled project manager.

  • Commitment and interest in building a large and loyal customer base.

  • Very good understanding of marketing with focus on digital marketing and channel

  • Good analytical and financial skills.

  • Basic skills in Excel and Powerpoint.

  • Very strong written and oral communication skills in English.

Plus with previous experience with Salesforce CRM.

Work with great people

Mariana Eggers
VP Design
"Å kunne dele kundenes tilbakemeldinger og virkelig få påvirke produktutviklingen er det jeg elsker med å jobbe i rM"
Ole Øyvind Skaaret
QA Engineer
"Det som er fantastisk med å jobbe i rM er at man raskt blir en del av et team med dedikerte og hyggelige mennesker"
Magnus Heimsjø
Chief Marketing Officer
"Sjansen til å bygge en global merkevare fra bunnen av dukker sjelden opp i Norge. Bli med på reisen!"
Mari Helsvig
Senior Strategic Finance Manager
"I rM får man innsikt i og ansvar for flere forskjellige fagområder, som gjør hver dag både utfordrende og lærerik"
Tobias Strand Johansen
New Product Introduction Lead
"Jeg jobber i Norges raskeste e-commerce verdikjede, med superkule nerder på alle kanter - det blir ikke bedre enn det!"
Henrik Hedlund
Senior Software Engineer
"Jeg liker å jobbe i rM fordi vi har en moderne og annerledes teknologi-stack og man får raskt ansvar for ulike områder"

Skills & Requirements

What do we offer?

  • Highly competitive salary and pension plan

  • A new Macbook/PC, reMarkable 2, choice of mobile phone, and home Wi-Fi allowance

  • Five weeks vacation + 5 reMarkable days to use as you wish

  • Premium health insurance (incl. physiotherapy and private medical consultations)

  • Access to our employee share incentive scheme

  • Flexible working hours

  • Rewarding and challenging tasks on a wide range of projects

  • Regular team events, parties, and off-site retreats

  • A shared Headspace account for your mental well-being

  • Career development opportunities as a leader or subject specialist

  • Centrally-located modern offices in Grünerløkka, Oslo

  • A unique opportunity to contribute to one of the fastest-growing tech scaleups in Norway

At reMarkable, we offer the opportunity to contribute towards building a global tech company. You'll join a fast-paced, dynamic work environment and be involved in every step of creating a product that's used and valued by hundreds of thousands of customers around the globe.

Besides robust career development and growth opportunities, we offer a workplace where everyone can influence the company's direction, story, and success. We're a committed and highly motivated team with a lot of love for what we do and the people that we work with.

Through collaboration, we create a generous, respectful, and supportive environment where people take the extra steps needed to help each other succeed as well as exceed expectations.

The reMarkable marketing department

The marketing department makes sure people worldwide are noticing us, understands reMarkable’s value proposition, and wishes to make reMarkable a part of their life.

Through a data-driven and iterative approach, the marketing department’s goal is to understand the needs and wants of our potential and existing customers and translate this into efficient marketing activities.

Other Information

  • Contact (Kristine Mørkved, Marketing Manager at email: [email protected] if you have any questions about the role.

  • Application Deadline: 29.05.2022

  • Applications can be submitted in English or Norwegian

  • You should have a valid work permit from the EU/EEA. (Relocation assistance is provided)

Great Place to Work

  • Konkurransedyktig lønn

  • Kontorplass i Norges kuleste kontorvilla

  • Seks uker ferie

  • Et fantastisk arbeidsmiljø med dyktige kollegaer

  • Din egen reMarkable til odel og eie!

About the company

reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. In what feels like no time at all, we’ve gone from a small startup to one of the fastest-growing tech scaleups in Norway.

Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we’ve set exciting growth and product development goals for the coming year. To help us get there, we need new colleagues ready to make a real difference through their work – which is where you come in.

Good work culture and internal cooperation are essential for us and we do our utmost to ensure that everyone thrives and can perform their best with us. We try as much as possible to share information and involve our employees in both large and small decisions and as a permanent employee, you will be involved in many exciting processes.


Kine Arenberg | Contact Person

I'm interested