Senior Copywriter

Job Description

We’re looking for a talented copywriter and creative to join our team

reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. In what feels like no time, we've gone from a small startup to one of the biggest scaleups in Norway, featuring in the Financial Times’ list of Europe’s fastest-growing companies.

Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we've set exciting growth and product development goals for the coming year. To help us get there, we need new colleagues ready to make a real difference through their work – which is where you come in.

Are you ready to join the exciting growth of a truly unique tech brand?

About the role

We're looking for a talented and organized Senior Copywriter with experience writing for the web and a sharp eye for detail to join our team. You'll focus on customer-facing communication across various channels, including our fast-growing social media platforms (where we inspire our users and engage with our passionate community), email marketing, device on-boarding, and #BetterThinking blog posts, among other things.

Your work and drive to produce high-quality content will profoundly impact how our customers perceive reMarkable as a brand. You’ll ensure they feel looked after, well informed, and have great experiences throughout their journey, from first welcome to mastering using reMarkable.

You’ll produce and edit a variety of written content to a high standard, using our brand tone of voice and meeting project briefs from different teams. This will include meeting our long-term strategic team and company goals, regular content production, and short-term deliverables.

Using data insight, research, surveys, and feedback from our users, you'll help develop and adjust our current content strategy, spot exciting new opportunities, steer the rollout of news and grow engagement while maintaining our brand voice. Ideally, you're a great communicator who can write engaging, intelligent, calm copy that keeps our customers’ perspective in clear focus.

You'll work in a fast-paced and creative environment, collaborating closely with other writers, designers, digital marketers, and project leads, forming a content calendar, developing our existing content types, and exploring new areas for our brand. Our team is growing fast, and our subscription service has underlined the importance of great communication with our customers.

Further tasks and responsibilities

• Plan, shape, organize and create content for our content channels, engage with our users' needs, and explore new concepts while maintaining a consistent brand style.

• Write clear, concise, and engaging copy for digital platforms including Facebook, Instagram.

• Curate and finesse existing content, including our onboarding email series and blog, and help develop the content strategy and calendar for all our post-purchase communication.

• Collaborate with visual designers, content creators, and marketing managers to develop new and creative concepts, test new ideas, and keep our users excited and informed.

• Edit and improve content for email marketing, customer surveys, tutorials, tips, and user interviews. Learn how to use content to form a deeper connection with our customers.

• Take part in workshops, strategy sessions, and sprint planning to iterate on our existing plans, suggest improvements to how we work, and ensure the team continues to thrive.

• Mentor junior writers in the team and proof/edit their copy when necessary (If they’re writing support site articles based on your work in customer success, for example).

• Support the wider copy team with various other prioritized projects and in editing work.

• Contribute to spreading the deep customer insights our team has to other areas of reMarkable, and become a resource for colleagues who need your expertise.

Who are you?

• Fluent in English (ideally a native speaker), some Norwegian is a plus.

• BSc/BA in Marketing, English, Journalism, or another related field

• Minimum 2-3 years of experience as a copywriter, comms advisor, or content creator with a desire to grow their portfolio. Marketing or social media experience is a big plus.

• Good knowledge and understanding of online content strategy on different platforms.

• Experience producing copy for email, blog content, organic content for social media, etc.

• Great attention to detail, communication skills, and ability to manage multiple tasks.

• A collaborative spirit with a high capacity for work, able to deliver to tight deadlines

• Experience with collaboration and design programs (Figma, Miro, Asana) is a plus

• Able to adapt to stakeholder feedback and use it to iterate on content accordingly

• Not afraid to ask questions, challenge, and (where necessary) improve processes.