We are looking for Customer Support Specialists to join the Customer Transactions team at our head office in Arendal, Norway.
The members of the team, located in Arendal and Hong Kong, deliver high quality support to our Underwriters as part of Gard's marine insurance activities worldwide.
In this role, you will:
Enter and maintain client and broker information
Enter and maintain policy and premium data
Produce and distribute insurance and invoice documentation
Conduct KYC checks
Support Underwriting with other administrative tasks
Respond to customer queries
Skills and Requirements:
The new colleagues we are looking for:
have a bachelor’s degree or similar relevant education and/or relevant experience
are ICT literate and a quick learner of systems and procedures
have a structured approach to work, with strong attention to detail
are positive and service-oriented
are proactive and self-driven
A good command of spoken and written English is required
Career opportunities within a global market lead
Work life balance
An environment that encourages ideas
Colleagues who believe in knowledge sharing
A work environment with deep competencies
High employee engagement - A great place to work
For more than 100 years Gard, one of the world’s leading marine insurers, has been helping the marine industries to protect their assets and safeguard their income. Having expanded from our origins in southern Norway to a network of 13 offices across the globe, we have witnessed the impact the sea can have and have learnt a thing or two.
Despite our breadth and depth of experience and expertise, we try to learn something new every day to prepare our Members and clients for their next journey, and to find and deliver the right solutions. So, whenever the unexpected arises it is good to know that someone is ready, willing and able to assist; someone with expertise that has been refined for over a century.
It is not just what we do, but how we do it that delivers the best value in the market – matching our expertise with an unrivalled commitment to what we do. We will turn every stone to find a solution and see it carried through.
Such ability and dedication is rare, so we take great care in choosing, training and supporting our employees. The way we see it, our people are the difference between good and great.”
1907Assuranceforeningen Gard established on 9 October
1939Insures 40 per cent of the Norwegian tanker fleet
1958Starts to insure vessels outside Norway
1973Moves into the offshore energy sector
1983Sets up an office in London
2000Insures more than 5,000 vessels
2004Sole ownership of Gard Marine & Energy
20072007Celebrates its centenary with nine offices and 300 employees
2015Insured tonnage is in excess of 260 million gross tonnes