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Customer Support Specialist – Arendal

  • Application Deadline: May 22, 2022
  • Arendal
  • Application Deadline: May 22, 2022
  • Arendal

We are looking for Customer Support Specialists to join the Customer Transactions team at our head office in Arendal, Norway.

The members of the team, located in Arendal and Hong Kong, deliver high quality support to our Underwriters as part of Gard's marine insurance activities worldwide.

In this role, you will:

  • Onboard customers

  • Enter and maintain client and broker information

  • Enter and maintain policy and premium data

  • Produce and distribute insurance and invoice documentation

  • Conduct KYC checks

  • Support Underwriting with other administrative tasks

  • Respond to customer queries

Work with great people

Senior Claims Executive | Location: Bergen
"The potential for personal development is excellent"
Vice President, Defence London | Location: London
"I have an amazingly varied role. Gard is a forward looking company"
Customer Support Specialist | Location: Hong Kong
"In Gard you continue to learn, everyday"
Senior System Engineer| Location: Arendal
"We are diverse, but tightly connected"

Skills & Requirements

Skills and Requirements:

The new colleagues we are looking for:

  • have a bachelor’s degree or similar relevant education and/or relevant experience

  • are ICT literate and a quick learner of systems and procedures

  • have a structured approach to work, with strong attention to detail

  • are positive and service-oriented

  • are proactive and self-driven

A good command of spoken and written English is required

Great Place to Work

  • Friendly atmosphere

  • Career opportunities within a global market lead

  • Work life balance

  • An environment that encourages ideas

  • Colleagues who believe in knowledge sharing

  • A work environment with deep competencies

  • High employee engagement - A great place to work

About the company

For more than 100 years Gard, one of the world’s leading marine insurers, has been helping the marine industries to protect their assets and safeguard their income. Having expanded from our origins in southern Norway to a network of 13 offices across the globe, we have witnessed the impact the sea can have and have learnt a thing or two.

Despite our breadth and depth of experience and expertise, we try to learn something new every day to prepare our Members and clients for their next journey, and to find and deliver the right solutions. So, whenever the unexpected arises it is good to know that someone is ready, willing and able to assist; someone with expertise that has been refined for over a century.

It is not just what we do, but how we do it that delivers the best value in the market – matching our expertise with an unrivalled commitment to what we do. We will turn every stone to find a solution and see it carried through.

Such ability and dedication is rare, so we take great care in choosing, training and supporting our employees. The way we see it, our people are the difference between good and great.”

1907Assuranceforeningen Gard established on 9 October

1939Insures 40 per cent of the Norwegian tanker fleet

1958Starts to insure vessels outside Norway

1973Moves into the offshore energy sector

1983Sets up an office in London

2000Insures more than 5,000 vessels

2004Sole ownership of Gard Marine & Energy

20072007Celebrates its centenary with nine offices and 300 employees

2015Insured tonnage is in excess of 260 million gross tonnes

Trine Løvdal | Contact Person

I'm interested