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Nordic Product Owner Online banking

  • Applications are considered on a rolling basis
  • Bærum +3 more
  • Applications are considered on a rolling basis
  • Bærum +3 more

The Product Owner Online Banking will be responsible for supporting our online banking customers,
and for developing our online web- and app solutions in Norway, Sweden, Denmark, and Finland.

This role will be instrumental in supporting Santander Nordic digital distribution strategy, Santander Nordic product strategies and Santander Nordic One Bank strategy in order to reach targets for customer and partner experience, sales, self-service and cost efficiency.

Being the ultimate subject matter expert for online banking, this role ensures we are in the forefront in developing online product and service based on market and customer insights. With support from the digital distribution strategy, and with target to create business driven stores, one key success factor will be to implement data driven mindset and workflows. Another key success factor will be to convert customer insights to good customer experience by UX and design.

The Product Owner Online Banking will work in a SAFe (Scaled Agile Framework) environment with cross functional teams in order to prioritize the backlog.

Personal Characteristics

  • An end-to-end understanding of online banking service creation and knowledge of principles, best practices and tools.
  • Ability to respond quickly to changing needs and adapt as necessary to meet new challenges.
  • Strong analytical, critical thinking, communication, interpersonal and organizational skills.
  • High intrest for customer success with strong work ethic to meet client demands
  • Ability to thrive in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment
  • Experience of implementation of and/or driving agile ways of working.
  • Demonstrated excellent problem resolution and decision-making skills
  • Superior judgment, team building, budgeting, communication skills

Competencies and Skills

  • Drive an outside-in mentality and leverage insights to establish key areas of focus for improved customer experience
  • Support with innovative and strategic thinking and manage a team to provide actionable recommendation based on data/insights
  • Natural leader
  • Team player/leader with very good communication and interpersonal skills and strong drive
  • Engaged, curious, proactive, self-driven, organized but still dynamic

Preferred Experience & Education

  • Experience from developing online banking services.
  • Knowledge & advocacy of Business Agile principles & methodologies
  • 5+ years of relevant experience in fast moving industry with focus on digital services
  • A strong track record of leading and delivering across the business Experience from the Financial Service Sector
  • Experience of customer-oriented solutions and customer insights

We offer

  • An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long lasting and impactful decisions to shape our future
  • Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

This position can be located in any of our Nordic locations in Helsinki, Hvidovre, Solna or Lysaker.

Interested?

If you have the right profile and enthusiasm, please submit your application and CV as soon as possible. Applications are considered on an ongoing basis.

If any questions feel free to contact recruiting Leader, Tobias Gustafsson Niska.

Great Place to Work

  • Innovative and looking to the future

  • We invest in you

  • Employee benefits and discounts

  • Dynamic work environment

  • Engaged colleagues

  • Social events for all employees

  • BeHealthy | Your health is important to us

  • Competitive insurance and pension plans

  • We give back to society

  • Gode pensions- og forsikringsforhold

  • Vi investerer i din udvikling

  • Vi giver tilbage til samfundet

  • Medarbejderfordele og rabatter

  • Dedikeret kollegaer

  • Globale muligheder

  • Sociale arrangementer for alle medarbejdere

  • Innovativ og fremadtænkende virksomhed

  • Gode forsikrings- og pensjonsordninger

  • Sosiale arrangement for alle ansatte

  • BeHealthy | Din helse er viktig for oss

  • Innovativt og fremtidsrettet selskap

  • Vi investerer i deg

  • Vi gir tilbake til samfunnet

  • Personalgoder og rabatter

  • Dynamisk arbeidsmiljø

  • Engasjerte kolleger

  • Sociala evenemang för alla anställda

  • Dynamisk arbetsmiljö

  • Vi ger tillbaka till samhället

  • Konkurrenskraftiga pensioner & försäkringar

  • Innovation, förbättring och utveckling

  • Globala möjligheter

  • Friskvård - din hälsa är viktig för oss

  • Engagerade kollegor

  • Personalförmåner via Benify

About the company

We are a Nordic bank with more than 1,400 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.

Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.

In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.

We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.

Read more about responsible banking on our global webpages.

Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.

To learn more about Santander in the Nordics, please visit our local webpages

https://www.santanderconsumer.no/
https://www.santanderconsumer.se/om-oss/
https://santanderconsumer.dk/om-os/
https://www.santanderconsumer.fi/

TA Nordic Bank with global strength

TPart of Banco Santander – one of the world’s largest financial institutions

TBanco Santander’s history goes back more than 160 years

TWorld’s Most Sustainable Bank 2019 (Dow Jones Sustainability Index 2019)

TOver 1200 employees across the Nordics

TWe serve over 1.6 million customers

TStrategic partnerships with over 10 000 car dealers, merchants and brokers

TInnovation is key to our future success

TBanco Santanders historie går mere end 160 år tilbage

TVerdens mest bæredygtige bank 2019 (Dow Jones Sustainability Index 2019)

T1.200 ansatte på tværs af Norden

TOver 1.6 mio kunder

TStrategiske partnerskaber med mere end 10.000 bilforhandlere, indkøbere og brokere

TInnovation er nøglen til vores fremtidige succes

TVi leverer digitale kundeoplevelser

TEn Nordisk bank med global styrke

TEn del af Banco Santander – en af verdens største finansielle institutioner

THistorien vår går tilbake til 1963 i Norge

TOver 600 000 kunder og 3500 partnere i Norge

T50/50 fordeling menn og kvinner

TOver 600 000 kunder og 3500 partnere i Norge

TStørst på billån i Norge

TFremtidsrettede | Først ute i Norge med ApplePay

TVi er dedikert til å være en ansvarlig långiver!

TInnovative | Vår siste nyvinning SHFT – en abonnementsløsning for bil

TEn nordisk bank med global styrka

TDel av Banco Santander - en av världens största finansiella institutioner

TBanco Santanders historia går tillbaka mer än 160 år

TVärldens mest hållbara bank 2019 (Dow Jones Sustainability Index 2019)

T1200 anställda i Norden

TVi servar över 1,6 miljoner kunder

TInnovation är nyckeln till vår framgång

TVi levererar digitala kundupplevelser i framkant

Tobias Gustafsson Niska | Contact Person

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Santander Consumer Bank Nordics

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