We are on an exciting journey at nShift and we are looking for an experienced Customer Support Manager to manage and lead teams of Support Engineers in the Buchurest/Brasov area, ensuring our customers have a great customer experience.
With nShift products being critical within our customers end-to-end solutions, it is imperative that they function correctly and that any issues that could effect production are resolved quickly and effectively. It is important that high priority issues are resolved as a matter of urgency and that brings with it some ownership and accountability.
The successful candidate should be experienced with working in matrixed organisations and be comfortable with influencing outcomes beyond their own organizational boundaries. The Support Manager will manage several teams, supporting nShift as one Brand but with products aimed at different customer segments and markets.
What You Will Be Doing:
Established in 2021, nShift is the global leading provider of cloud delivery management solutions enabling the frictionless shipment and return of almost 1 billion shipments across 190 countries. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 490 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium, Romania and Switzerland.
1997Unifaun and Consignor was founded
1997Pacsoft Online is launched
2010Established in Finland
2010+400 millions of shipments handled through our platforms during the year
2014Merger between Unifaun and Memnon Networks
2014Established in Poland
2016Established in Norway
2017The App "My Parcel" and Unifaun Delivery Checkout are launched
2018More than a half billion parcels handled through our systems!
2019Transsmart (NL) was acquired!
2021Unifaun and Consignor merged
2021Unifaun, Consignor, Transsmart and Returnado become nShift - Global Leader in Cloud Delivery Management Solutions
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