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Global Head of Pre and Post Sales Support

  • Application Deadline: May 20, 2022
  • Helsinki +6 more
  • Application Deadline: May 20, 2022
  • Helsinki +6 more

F-Secure delivers research-led cyber security to defend organizations, society and people from real-world attacks and build resilience into their approach. Our people are a mix of technical and creative experts – diverse, talented, and passionate people – working tirelessly to help us advance the industry with new ways of thinking. They lead their own development, in and out of the office. They call the shots when it comes to building a place to call home in our organization.

F-Secure through its Consumer Security Business unit is the market leader in the Service Provider segment working together with the largest Service Providers globally. Through our partners we protect tens of millions of consumers against cyberthreats based on our award-winning security and privacy products.

F-Secure's success is based on our unique channel strategy where we help Service Providers to define and execute their consumer security and go-to-market strategy. Our broad portfolio of cybersecurity products can be customized to fit partner’s needs, we optimize the customer journey and tightly integrate with business processes like provisioning, while our service marketing teams ensure the services are successfully launched from day one.

We are now looking to strengthen our Service Provider Business and hiring a Global Head of Pre and Post Sales Support to take the lead in managing our global team of talented pre and post-sales support managers. In this role you will be reporting to the VP Global Partner Business, Consumer Security BU and you will play a critical role in growing and scaling the business.

Key Responsibilities

  • Lead a team of talented Pre and Post Sales managers who are located within our sales regions globally

  • Align and co-ordinate with Regional Sales and Delivery teams to provide necessary support to the sales teams and ensure smooth project deliveries

  • Co-ordinate necessary resources to support regional sales in the presales and RFX process

  • Co-ordinate Planning, scheduling, documentation for all implementation and upgrade projects along with the Delivery team

  • Provide effective communications to management and other teams as appropriate and necessary

  • Supporting the team with necessary skills development to ensure a world class pre and post sales team

  • Act as a mentor and coach to the team

  • Act as a technology ambassador and participate in industry events and related technology initiatives

  • Ensure that market needs are collated and fed into the product roadmaps and work with necessary teams to prioritise accordingly.

  • Travel as required to effectively support the business needs as and when required

What are we looking for?

  • Extensive leadership experience, excellent people management skills.

  • You will be expected to support the team and, in some cases, take the lead in complex customer engagements and RFX’s and ensure all the necessary stakeholders are engaged to ensure our success

  • Curious about technology and how it could enhance our position in the market

  • A team player who can lead and develop a geographically diverse team

  • Excellent command in both written and spoken English.

What will you get from us

  • You get to work in the heart of technology with world class leading systems and tools.

  • With us you get to work for a successful global cyber security company that has the deeper purpose of securing the digital lives of people and businesses.

  • Our ways of working allow you to have autonomy and actively contribute to our success and you’ll have plenty of opportunity for self-development through being involved in a variety of initiatives.

  • Get to influence and inspire, we are always open to new ideas and ways of working.

  • Work with a great global team who support each other, and we have fun while doing it!

  • A chance to develop your role based on your strengths, seniority, and experience.

  • We offer a competitive salary and benefits including extensive health care, company supported sport activities and other wellbeing support.

Work with great people

Karolina Malagocka
Senior Marketing Manager
"At F-Secure we see the value of each and every person"
Robert Grześkowiak
Lead Software Engineer
"At F-Secure you won't feel bored. There are opportunities to learn new things every day."
Fairuz Zainor
"I joined F-Secure straight after graduating and now, 10 years later, I am still happy to be here."
William Jardine
Managing Consultant
"The freedom is a big thing for me. The trust you are doing something worthwhile."
Robert Grześkowiak
Lead Software Engineer
"At WithSecure you won't feel bored. There are opportunities to learn new things every day."
Fairuz Zainor
"I joined WithSecure (previously F-Secure) straight after graduating and now, 10 years later, I am still happy to be here."
William Jardine
Managing Consultant
"The freedom is a big thing for me. The trust you are doing something worthwhile."

Great Place to Work

  • Over 1,700 amazing colleagues in nearly 30 offices

  • Possibility to protect the world

  • Work with best of class experts who care

  • Relaxed, open and fun working environment

  • 68+ of nationalities

  • Global with the spirit of a small company

About the company

You can’t design culture!

The F-Secure team is diverse, fluid, fun-loving, and full of energy. It’s our job to preserve that, so we’ve made it our business to help individuals traverse from passion to passion, from specialism to specialism, from the flavor of today to tomorrow’s. We move with their needs, and help them build Pathways, always focusing on the things that make them happy in and beyond of the office.

See yourself here? Bring your best self and apply now.

Diversity & Inclusion:

F-Secure is an equal opportunity employer and believe that employing a diverse workforce is central to our success. We are committed to ensuring all qualified applicants will receive consideration for employment without regard to nationality, colour, race, ethnic or national origin, sex, gender (including gender reassignment), sexual orientation, religion or belief, age, marital status or physical or mental disability. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you!

1988F-Secure established under the name Data Fellows

1992First public hysteria about a computer virus

2002First Antivirus for mobile phones

2004F‑Secure Labs launches first antivirus industry blog

2009F‑Secure’s next step into the cloud

2015F-Secure aims to become the leading European cyber security company

2018MWR InfoSecurity joins F-Secure

Paul Palmer | Contact Person

I'm interested

Helsinki +6 more
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