For 130 years, we’ve been committed to continuously improving what we do for our guests and the people we work with every day. As inside sales you will help build Hurtigruten to become the leader in sustainable adventure travel among Americas distribution partners to the destinations we sail. This role supports relationships with trade partners with opportunities to drive sales. Supporting Head of Sales, National Accounts and Regional Sales and Host Agency Directors to execute their business plans.
We are looking for inside sales leads who will:
Assist the territory BDMs, Sales Directors, National Accounts & Head of Sales in supporting our Travel Advisor Partners, which can include but not limited to:
•Preparation and distribution of sales reports at an agency, national account and consortia level
•Follow up on new partners recently registered in Salesforce/B2B Portal; tracking of our Certified Specialists training program Agent Portal; monthly maintenance of partner profiles
•Effective communication through phone/e-mail with inquiries from our partners (product questions, booking management, brochure/marketing collateral requests, etc.)
•Become a brand ambassador for both Hurtigruten Expeditions and Norwegian Coastal Express; help inspire our partners by hosting webinars, attending in-person agency trainings, consumer events, national tradeshows, FAM trips as needed
•Coordinate events such as ship visits, FAM trips, regional product launches
•Qualify and manage our Travel Advisor Reduced Rate program
•Monitor and engage with our Hurtigruten Travel Partners - Americas private Facebook group
•Maintain and update the master Americas conference/events calendar
•Some ‘cold contacting’ to new/underdeveloped accounts to seek out new partnership opportunities, support with training, inquiries
•Other duties as required and assigned
•Strong knowledge of travel industry
•Computer skills including Excel, PowerPoint, Word, Outlook, Teams, Zoom
•Proficient in Salesforce
•Confident speaking in front of a crowd
•Excellent oral and written English communication skills
•Must have a valid passport and be able to travel within the USA/Canada, and internationally as required
Key Personal Attributes
•Like the true spirit of expedition cruising, we are seeking an individual who is willing and able to be flexible with their time, as priorities and opportunities can change from day to day
•You are also someone who is: organized, driven, goal oriented, a team player but able to work independently on projects and meet deadlines
•You are passionate about exploring our beautiful world sustainably, you are a lover of the outdoors and are excited to learn and (quite literally) expand your horizon
Play your part
Inspire the Adventure
Make tomorrow better
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.
As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.
Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.
StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.
Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.
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