Junior Engagement Manager

Job Description

Are you interested in fighting cyber crime and making a difference in the exciting world of cyber security consulting? Can you expand and strengthen relationships with clients? Are you people and detail-oriented, with a flair for making cost-effective business decisions in real-time?

As a Junior Engagement manager you will play a key role in the liaison with clients and the often-complex logistics surrounding the delivery of our services. You will support consulting and the sales teams with account development and strategy whilst being the key day-to-day liaison for the Clients.

The successful candidate will be joining a fun and supportive team who value each other’s input. We encourage individuals to put forward innovative ideas on how we can work smarter and provide a better experience for our clients. This role is one that requires initiative, you are making important business decisions on a daily basis and need to be self-motivated, escalating as required. You are required to interface internally and externally at executive level with all business areas and particularly work in close partnership with the technical consultants and the Account Directors.

Main responsibilities…

• In charge of project staffing, scheduling and overall utilization of the consulting resource pool, in Finland and globally
• Selecting optimal combinations of consultants to staff projects in order to manage client satisfaction and consultant workloads and skills development
• Develop and maintain strong working relationships with clients to help increase the revenue stream outside of new business
• Have a firm understanding of the account strategy for your accounts and support the Account Directors with key account development and strategy
• Work with the Account Director’s, consultants and the client to produce proposals, statements of work and project briefs
• Work closely with all areas of the business, specifically the consultants and the AD’s to identify and implement continuous improvement
• Review project delivery processes to ensure that client expectations are met in terms of service and delivery

Who we think will be a great fit…

• A bachelor’s or master’s degree in engineering, business, economics, or similar
• Previous experience in a B2B client facing position, for example client management, client delivery, project management is considered as a plus
• Good with people
• Thrives in a fast-paced environment with the ability to work under pressure
• Professional approach to all aspects of your role both internally and externally
• Fluency in Finnish and English (verbal and written) is a must, fluency in Swedish is considered as an advantage

Why WithSecure Consulting?

WithSecure delivers research-led cyber security to defend organizations from real-world attacks and build resilience into their approach. Our people are a mix of technical and creative experts – diverse, talented, and passionate people – working tirelessly to help us advance the industry with new ways of thinking. They lead their own development, in and out of the office. They call the shots when it comes to building a place to call home in our organization.

The best part about working for WithSecure Consulting is our people! We are a community of dedicated and passionate team-players. The work is meaningful and dynamic with every week bringing a fresh set of challenges. We're a company that takes workplace happiness seriously. Our offices are relaxed and informal, where people are valued for their skills and contributions.

At WithSecure we are committed to diversity and building a team that represents and values a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.