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Senior Solution Specialist

  • Applications are considered on a rolling basis
  • Chandigarh
  • Applications are considered on a rolling basis
  • Chandigarh

We are now looking for Senior Solution Specialist to join our team.

Key role responsibilities
In this role, you’re providing support to Basware employees globally and are handling the Business and Enterprise Solutions' operational tasks assigned to you and to the team. You’re taking ownership of your assigned tasks & responsibilities and ensuring smooth functioning of Digital support and operations.

You may have shift lead responsibilities and be member of virtual teams with Solution Managers in Enterprise Solutions team.

Candidate qualifications

In order to thrive and succeed in this role, we expect you to take ownership and accountability of tasks assigned to the Support and Operations to you and the team. We would enjoy working with a professional, who has customer-oriented mindset, a positive attitude, process-oriented mindset, proactive approach toward work and willingness to learn new things.

Work with great people

Hanna Ikonen
Senior Manager, Customer Services
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Sam Bradner
Senior Content Designer
"Best part of my job is flexibility and variability. I don´t really have a typical day, and I like that!"
Kevin Kamau
Senior Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Senior Specialist, Communications
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
Director, Customer Support
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."
Namrata Checker
Team Lead, Digital Marketing
"What I love most about my job is the people that I work with, the freedom of putting forward my ideas, thoughts and feedback but also the freedom of creating the way of working that works best for me."
Siddhartha Bhatia
Senior Cloud Developer
"I am honored to have worked with the leaders of tomorrow. The organization is absolutely people centric with its prime focus always on employee engagement, loyalty and satisfaction."

Skills & Requirements

Skills & Experience

  • Having 5-8 years of experience in field of IT support (L1 an L2) and operations.
  • Understanding of corporate network concepts (network components and services, network routing, DNS/DHCP, firewalls, LAN, Wi-Fi, SD-WAN, MPLS, VPN)
  • Coordinating network related changes between vendors and business
  • Network troubleshooting skills
  • Managing Active Directory Domain and related services
  • Hands on experience on Windows operating systems and client management.
  • Microsoft 365 (M365) services, PowerShell scripting, server administration.
  • Experience on providing hardware & software support.
  • Access rights management (provide different access rights as per requirement) e.g., Access card configuration, File/Printer rights etc.
  • Vendor collaboration – incident management, escalations, change requests
  • Maintain best practices on managing systems and services across all environments.
  • You have experience working in shifts and multi-national company
  • Familiar with cloud computing services (e.g., Azure and AWS) would be added advantage.
  • Linux and MacBook knowledge would be added advantage.

Our offering:
At Basware, you will be part of dynamic and forward-looking company. We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competences and performance, a supportive team and an opportunity to build your career in an international environment that drives you to succeed.


Great Place to Work

  • We embrace a growth mindset.

  • We empower through accountability.

  • We dare to try.

  • We value every individual.

About the company

Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.

2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

Lovedeep Behl | Contact Person

I'm interested

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