Oh oh! Awesome! {$ msg.text $} ({$ msg.count $})

English Speaking Travel Consultant

  • Applications are considered on a rolling basis
  • Tallinn
  • Applications are considered on a rolling basis
  • Tallinn

We offer

  • 6 extra days off in addition to the usual 28 days of vacation
  • Sport compensation and language learning support
  • Good staff benefits including friends and family discounts for our amazing voyages
  • Opportunity to experience a truly international working environment
  • Friendly, positive and fun atmosphere, different team and company events
  • Modern and comfortable office
  • Continues learning
  • Development opportunities
  • Gain experience in the travel and service industry with a well-known and well-established brand

Main job tasks

  • Receive and make phone calls, e-mails and/or chats and act as the first point of contact for customers
  • Maximize every sales opportunity
  • Focus on quality customer service
  • Provide an effective, polite, friendly and professional service

Hurtigruten Estonia OÜ is the Estonian branch of the company, focused on sales and services including a wide range of support functions. In Hurtigruten Customer and Sales Centre in Tallinn, there are over 200 employees from 20 different countries. Hurtigruten is continuously growing, more ships will be operating in new destinations, and markets are growing. So we are looking for more travel and tourism enthusiasts to join our Team.

Hurtigruten's expedition ships offer Expedition voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean. Hurtigruten is also contributing to a new strategy of more responsible and sustainable operations in the cruise industry to leave a smaller footprint in the pristine areas we operate.

Work with great people

Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Kristel Päss
Flight Operations Coordinator
"Every day is different, and you can never know what challenges are waiting. After ten years in Hurtigruten, there’s always something new to learn"
Mathys Javelaud
Travel Consultant, French team
"We always explore new possibilities and ideas. It can be about the company and how makes the work better, but also new possibilities in a personal way with the career."
Gerda Tilk
Operations Manager
"Explore with us” in Hurtigruten doesn’t only have a meaning for our wonderful travel destinations. I believe the whole company is continuously exploring, literally in every department."
Andrew Rogerson
Learning and Development Manager
"The company culture is one of the most welcoming cultures I have seen in my career. You can wake up in the mornings, knowing that you will be able to have fun with your colleagues."
Alliki Raim, UK team
Travel Consultant
"Hurtigruten hand down is the best company I have worked for, the main reason for this is the people. They are the most diverse friendly group of people I’ve ever met, and I am proud to be a part of."
Tänis Metsar
Flight Operations Manager
"Tule ja avasta maailma koos meiega! Avasta kaugeid sihtkohti ja saa osa teekonnast!"
Mathys Javelaud
Travel Consultant, French team
"Me avastame pidevalt uusi võimalusi ja katsetame ideesid. Seda nii ettevõtte tasandil – kuidas oma tööd paremini teha, kuid ka isiklikult oleme avatud karjäärialasteks väljakutseteks."
Kristel Päss
Flights Operations Coordinator
"Iga päev on erinev ja uued väljakutsed ootavad. Peale 10 aastat Hurtigrutenis, on mul ikka veel midagi õppida."
Gerda Tilk
Operations Manager
"Avasta meiega, ei tähenda vaid seda, et me pakume oma külalistele imelisi reisisihtkohti. Ma usun, et kogu meie ettevõtte otsib pidevalt võimalusi, kuidas teha oma tööd paremini, kuidas parandada meie"
Andrew Rogerson
Learning and Development Manager
"Meie ettevõttes võetakse uusi töötajaid vastu tõeliselt soojalt. Hommikul ärgates tead, et sul on võimalik koos kolleegidega hästi aega veeta, ühiselt töötada väljakutse lahendamisel ja jagada edu."
Alliki Raim
Travel Consultant
"“Hurtigruten on parim ettevõtte, kus olen senini töötanud meie inimeste tõttu. Me oleme kõige mitmekesisem sõbralik grupp inimesi, keda ma kunagi kohanud olen, ja ma olen uhke, et olen osa Hurtigruten"

Skills & Requirements

Requirements

  • Excellent written and verbal English language skills (at least C1 level)
  • Customer service experience and communication skills
  • Handling multiple tasks and demonstrating flexibility
  • Handling work in a fast-paced environment
  • Results-oriented
  • Self-motivating working style and good planning skills

Beneficial skills

  • Experience of living in English speaking country is beneficial
  • Speaking any other language is a plus

Additional information

  • Working time: full-time work based on monthly schedules, opening hours

  • Mon-Fri 11:00-21:00 Sat 11:00-19.30 Sun: 12:00-18:00 for UK Market

  • Mon-Fri 16:00 - 03:00 for US market

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

Ühekordselt kasutatavateHurtigruten oli esimene suur reisifirma, kes eemaldas kõigilt oma laevadelt ja hotellidest ühekordselt kasutatavad plasttooted.

Hübriidmootoriga ekspeditHurtigrutenil on kaks hübriid-elektrimootoriga töötavat ekspeditsioonireisilaeva, tänu millele on kütusekulu 20% väiksem.

Randade koristamineHurtigruteni ekspeditsioonimeeskonnad julgustavad külalisi rannakoristustöödel osalema, mille tulemusel kõrvaldatakse igal aastal mitu tonni prügi.

Hurtigruteni sihtasutusSihtasutus on spetsialiseerunud ohustatud liikide kaitsele, mere- ja plastireostuse vastasele võitlusele.

Brit Pannel | Contact Person

I'm interested
Hurtigruten Group

Tallinn
Visit website