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Business Development Manager, Eastern Canada (ON, QC, & Atlantic Provinces)

  • Quebec, Canada
  • Quebec, Canada

Hurtigruten Americas is looking for a fully bilingual (French/English) Business Development Manager (BDM) responsible for maximizing the sales potential within a designated territory, by cultivating strong relationships with existing partners, identifying new partner prospects and driving brand awareness for Hurtigruten Expeditions and Norwegian Coastal Express. By effectively representing the Hurtigruten brand to the travel industry and the public, BDMs strive for successful execution of their sales plan and achievement of revenue targets. The ideal candidate will already have experience working in an account management capacity within the travel industry. When safe to do so, this role will travel frequently during peak trade and consumer event periods.

Work with great people

Martine Bougaran
Brand Manager
"Our brands are amazingly fun and challenging to work with. In addition, Hurtigruten Group is leading the industry when it comes to sustainability and wants to be the catalyst for greener travel."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Martine Bougaran
Brand Manager
"Es macht unglaublich viel Spaß mit unseren Marken zu arbeiten. Darüber hinaus ist die Hurtigruten-Gruppe branchenführend, wenn es um Nachhaltigkeit geht."
Jessi Quillen
CRM manager
"Wir sind ein Unternehmen, das Mitarbeiter mit kreativen Lösungen und unkonventionellen Ideen für die Reisebranche und Expeditionskreuzfahrten sucht."

Skills & Requirements

We are looking for a business development manager who has the exceptional ability to:

  • Identify and set annual sales targets with key accounts; work with the territory Sales Director on marketing plans/co-op spend to help achieve sales targets and seek every opportunity to maximize ROI against spend
  • Build and nurture territory accounts and uncover new business development opportunities to meet profitability targets
  • Provide ongoing opportunity status updates and an accurate forecast to management and capture relevant information in Salesforce
  • Be a brand ambassador for both Hurtigruten Expeditions and Norwegian Coastal Express; educate partners through webinars and in-person agency trainings, represent our brands at consumer events, national tradeshows, product launches and FAM trips
  • Actively seek group business; coordinate with and provide relevant assistance to the Groups Team throughout the process
  • Stay abreast of competitor activities and general trends within the industry. Provide feedback to relevant team members.
  • Manage a travel and expense budget; ensure that the potential for ROI is taken into consideration

In collaboration with:

  • Head of Sales, National Accounts, territory Sales Director and Inside Sales to ensure alignment on sales strategies and OKR’s
  • Work closely with sales operations support to uncover territory opportunities through data and analytics
  • Partner with Groups Specialist on group details and coordination
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution

Qualifications:

  • Bachelor’s Degree or equivalent combination of education and experience
  • 3-5 years sales and customer service experience in the travel industry required; preferably in an account management role
  • Proficient in Salesforce, Zoom and Microsoft Office applications including PowerPoint, Excel, Word, Outlook, Teams
  • Able to confidently inspire through presentations to consumers and our partners, engage as a credible trainer, and able to deliver on our brands unique selling propositions (USPs)
  • Able to work flexible hours, including some evenings and weekends
  • Excellent oral and written English/French required
  • Passionate about exploring our beautiful world sustainably; a lover of the outdoors and strong willingness to learn and (quite literally) expand your horizons
  • Must have a valid passport and be able to travel within Canada/US, and internationally as required
  • As this position requires a lot of travel, you must be fully vaccinated against COVID-19
  • This posting will close on May 27, 2022

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

KurzübersichtTOM

Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.

Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.

StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.

Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.

Kristin Erz | Contact Person

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Hurtigruten Group

Quebec, Canada
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