KEY RESPONSIBILITIES:
You will be responsible for owning and managing the Tier 2 and 3 IT ServiceDesk Team in Meltwater’s EMEA region, reporting to the Global IT Service Desk Manager. You will be responsible for the co-ordination and planning of the wide range of tasks the Tier 2 and 3 teams are responsible for in this region. Working with the Global IT ServiceDesk manager you will help set the IT expectations and work to make this a reality, coordinating effort and resource across the different teams within the IT function.
SKILLS & EXPERIENCE REQUIRED:
Competitive Salary
Fresh fruits & free drinks
Internal hackathons
Personal Branding Support
Ergonomic desks and chairs
Great hardware
Opportunities to travel
Open Source Contributions
Conferences and Tech Talks
Meltwater builds digital intelligence and marketing solutions for a global client base. All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!
Have a look at what life is like at Meltwater. We are more than 1500 people across the globe, so there is a lot going on. To learn even more about who we are and what we do, visit our company profiles on Xing, LinkedIn, Facebook, and Twitter.