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Sales Support Manager, Espoo Finland

Are you a problem solver, who is always excited about new challenges? Are you a great communicator? Do you enjoy customer service? If yes, you should read further! We are looking for a Sales Support Manager to Espoo, Finland. This is full time and permanent role. We are working partly from our office in Leppävaara and partly remotely.

As a Sales Support Manager , you will be taking a responsible role in helping our B2B- customers with interesting questions connected to our product.

Main responsibilities:

  • B2B- customer service via phone or email.
  • Finding answers to customers’ questions and solving the problems
  • Customer relationship management, such as communicating with the main users in customer companies and making sure everything is great
  • Recognizing customers’ needs and upgrading their product/services based on that

You will be a great fit if you have:

  • Great communication skills
  • Experience in Customer service
  • Pro-activeness and problem-solving skills
  • Finnish and English languages must have, Swedish is a big plus

Why you should join us:

  • We are a growing tech company; you will have a chance to impact many things and grow together with us
  • We offer a great benefit package such as private health care, lunch benefit, large wellbeing & culture benefit, healthy snacks & refreshments at the office
  • International and innovative environment

The position will be filled immediately when a suitable person is found, so apply as soon as possible :). If you want to ask more information about this opportunity, please contact [email protected].

Work with great people

Tianran Li
Product Owner
"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."
Aleksandra Wnuk
Backend Developer
"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."
Marcin Gołubienko
Full Stack Developer
"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."
Alexandra Andersson
Customer Service Agent
"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"

Great Place to Work

  • Flexible working times

  • Hybrid- working style

  • Modern working tools

  • International environment

  • Benefit package for wellbeing support

  • Private health care

About the company

Epassi is an innovative fintech company, our purpose is to boost everyday well-being.

We are the market leader in mobile payments for employee benefits in Northern Europe – our solution combines all the benefits into a single mobile app. Epassi’s team is made of highly skilled people from top notch business developers, designers and software engineers to passionate sales, marketing, and customer support professionals (a total of 150 employees). Epassi is awarded by the Financial Times as one of the fastest growing companies in Europe.


2007Epassi is founded

2008Launching the Sport & Culture benefits – the first mobile-payable benefits in Europe

2013Launched the commuting benefit.

2014Won the Deloitte Technology Fast 50 programme in Finland.

2015Epassi acquires Min friskvard and expands to Sweden

2016Alipay cooperation accepting payments from Chinese customers

2017Launching the Wellbeing benefit & acquiring Tyky Finland

2018Epassi offers Alipay outside of Finland cooperation with Siirto&Vipps

2019September - Pekka Rantala appointed CEO (former CEO Rovio Entertainment) October - Bregal Milestone Acquired controlling stake in ePassi.

2020January - Epassi and Finnair loyalty program partnership. March - Epassi acquires ActiWay further expanding Swedish presence May - Epassi and Wolt online food delivery partnership

2021Epassi acquires Sodexo BRS Sweden and Eazybreak Oy - cements its position as the Nordic champion for employee benefits

Margarita Hiltunen | Contact Person

I'm interested