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French Travel Consultant (Tallinn based)

  • Applications are considered on a rolling basis
  • Tallinn
  • Applications are considered on a rolling basis
  • Tallinn

Hurtigruten Estonia OÜ is Hurtigruten's Estonian branch of the company, focused on phone and web sales and a wide range of support functions. There are over 200 employees from over 30 different countries working in the Tallinn office. Since our ships will be operating in new destinations, we are looking for more travel and tourism enthusiasts to join our Team.

We offer

  • 6 extra days off per year
  • Good staff benefits, including family and friends, discount on our amazing voyages
  • Sport compensation
  • Enthusiastic and ambitious colleagues
  • Opportunity to experience a truly international working environment
  • Friendly, positive and fun atmosphere, different team and company events
  • Development opportunities

Job description, tasks

  • Receive and make phone calls, e-mails and/or chats and act as the first point of contact for customers
  • Maximize every sales opportunity
  • Focus on quality customer service
  • Provide an effective, polite, friendly and professional service

Hurtigruten is one of Norway's strongest brands and is a spearhead in Norwegian and international tourism. Its ships have been operating in and exploring some of the most challenging waters in the world since 1893; the roots go back to the Norwegian polar heroes. The combination of local transport and tourism with its ships in a year-round route along the Norwegian coast creates today's authentic experiences for guests from all over the world.

Hurtigruten is also the world’s largest expedition cruise company, which comes with a responsibility to ensure that sustainability is integrated across all of the operations. It focuses on innovation, technology and concrete measures to explore as responsibly as possible. The Expedition ships offer unforgettable voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean etc.

Work with great people

Martine Bougaran
Brand Manager
"Our brands are amazingly fun and challenging to work with. In addition, Hurtigruten Group is leading the industry when it comes to sustainability and wants to be the catalyst for greener travel."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Tõnis Metsar
Flight Operations Manager
"I love to come to work and give my best here as I have the best team in the whole company. We can fulfil customers' dreams and make them happen best possible ways"
Kristel Päss
Flight Operations Coordinator
"Every day is different, and you can never know what challenges are waiting. After ten years in Hurtigruten, there’s always something new to learn"
Pascale Emmisberger
Team Leader of Global Sales Support, German team
"I want to give my best here. I enjoy my work, when I get to talk with customers about trips to Antarctica or Svalbard and you can hear their joy, it´s just amazing. We are selling a dream!"
Mathys Javelaud
Travel Consultant, French team
"We always explore new possibilities and ideas. It can be about the company and how makes the work better, but also new possibilities in a personal way with the career."
Gerda Tilk
Operations Manager
"Explore with us” in Hurtigruten doesn’t only have a meaning for our wonderful travel destinations. I believe the whole company is continuously exploring, literally in every department."
Andrew Rogerson
Learning and Development Manager
"The company culture is one of the most welcoming cultures I have seen in my career. You can wake up in the mornings, knowing that you will be able to have fun with your colleagues."
Alliki Raim, UK team
Travel Consultant
"Hurtigruten hand down is the best company I have worked for, the main reason for this is the people. They are the most diverse friendly group of people I’ve ever met, and I am proud to be a part of."
Pascale Emmisberger
Team Leader of Global Sales Support, German team
"Ma naudin oma tööd iga päev! Kui ma räägin klientidele meie ekspeditsioonidest Antarktikasse või Svalbardi ja ma kuulen nende rõõmu – see on imeline. Me müüme unistusi!"
Tänis Metsar
Flight Operations Manager
"Tule ja avasta maailma koos meiega! Avasta kaugeid sihtkohti ja saa osa teekonnast!"
Mathys Javelaud
Travel Consultant, French team
"Me avastame pidevalt uusi võimalusi ja katsetame ideesid. Seda nii ettevõtte tasandil – kuidas oma tööd paremini teha, kuid ka isiklikult oleme avatud karjäärialasteks väljakutseteks."
Kristel Päss
Flights Operations Coordinator
"Iga päev on erinev ja uued väljakutsed ootavad. Peale 10 aastat Hurtigrutenis, on mul ikka veel midagi õppida."
Gerda Tilk
Operations Manager
"Avasta meiega, ei tähenda vaid seda, et me pakume oma külalistele imelisi reisisihtkohti. Ma usun, et kogu meie ettevõtte otsib pidevalt võimalusi, kuidas teha oma tööd paremini, kuidas parandada meie"
Andrew Rogerson
Learning and Development Manager
"Meie ettevõttes võetakse uusi töötajaid vastu tõeliselt soojalt. Hommikul ärgates tead, et sul on võimalik koos kolleegidega hästi aega veeta, ühiselt töötada väljakutse lahendamisel ja jagada edu."
Alliki Raim
Travel Consultant
"“Hurtigruten on parim ettevõtte, kus olen senini töötanud meie inimeste tõttu. Me oleme kõige mitmekesisem sõbralik grupp inimesi, keda ma kunagi kohanud olen, ja ma olen uhke, et olen osa Hurtigruten"

Skills & Requirements

Requirements

  • Fluent French language skills, written and spoken (at least C1 level)
  • Strong customer service experience and communication skills
  • Proven ability to handle multiple tasks and demonstrate flexibility
  • Ability to work in a fast-paced environment
  • Results-oriented and attentive to details

Additional information

Working time: full-time work based on monthly schedules, opening hours: Mon-Fri 10.00 - 20. Sat 10.30 - 18.00, Sun: Closed.

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

Brit Pannel | Contact Person

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Hurtigruten Group

Tallinn
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