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Social Media Researcher (Linkfluence)
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Media Intelligence




Entry level

Location: London

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Contact Person
Alessandra Scognamiglio

Job Description

Linkfluence is looking for a new talent whose attributes will strengthen the company’s Global Insights Team. As a Social Media Researcher, you will work at the cross line between Client Directors and Research Managers at Linkfluence.

The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for our customers.

Your responsibilities will include:

Build and update complex social media listening and analytics tools
Define the methodology/approach for each individual case, setup and ensure data consistency with Research Managers
Contribute to the delivery of actionable recommendations to clients
Ensure the quality of the projects handled autonomously

Skills & Requirements
  • Passion for digital culture and the social web
  • At least some initial experience in social media research or analysis using social media monitoring and/or analytics tools
  • Fluent in English, a second language is a plus
  • Excellent organisational skills and time management skills
  • Strong analytical and interpretive skills (experience in extracting high quality insights from complex data at a tactical and strategic level, quantitatively and qualitatively)
  • Excellent written and verbal communication skills
  • Very good interpersonal skills, ability to work in a team
  • Advanced MS Office skills (Excel and PowerPoint)
About the company

Linkfluence first started as a passion project between four students with an ambitious goal: to understand and “map” the social web. Today, Linkfluence is a leading AI-enabled consumer insights company that turns social data into valuable insights for global brands. Our hybrid combination of AI and human expertise is what sets us apart from other social listening players in the industry.

We serve over 500 clients worldwide across all industries, from global brands like LVMH, Nike, and Ralph Lauren, to Danone, Pernod Ricard, and Porsche.

In 2021, Linkfluence was acquired by Meltwater, a leading global provider of media intelligence and social analytics. This important achievement and milestone further highlights Linkfluence’s core mission and vision. This also represents a huge opportunity for growth for the company and for Linkfluencers.

Meltwater’s Artificial Intelligence department is composed of several teams grouped under a single entity called Fairhair.ai, an open data science platform.

Our team is young, diverse, ambitious, and growing rapidly. We have 180 people of over 20 different nationalities spread across our offices in Paris, London, San Francisco, New York, Düsseldorf, Shanghai, and Singapore. We are a multicultural organization and are committed to a gender-balanced workforce.

If you’re passionate about staying on top of online trends, if your ambition is to help companies serve their customers, if you’re curious about what’s happening in the world and love to listen to others, and if you’re thrilled to be a part of shaping the future of social media intelligence, then we want to hear from you!

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