German Travel Consultant (Tallinn based)
- Applications are considered on a rolling basis
- Tallinn
Hurtigruten Estonia OÜ is Hurtigruten's Estonian branch of the company, focused on phone and web sales and a wide range of support functions. There are over 200 employees from over 30 different countries working in the Tallinn office. Since our ships will be operating in new destinations, we are looking for more travel and tourism enthusiasts to join our Team.
We offer
- 6 extra days off in addition to the usual 28 days of annual vacation
- Flexible benefits package: sports compensation / extra health insurance
- Language learning support
- Relocation package: flight tickets to Tallinn and 1 month's accommodation
- Very good staff benefits for company's voyages
- Friendly, positive and fun atmosphere
- Enthusiastic and ambitious colleagues
- Gym and sauna in the office
- Different team and company events (Christmas party, Summer days, Health month etc.)
- Opportunity to experience a truly international working environment and develop your own career path
Job description, tasks
- Offer consultative selling and service to clients, maximize every sales opportunity through all channels of communication placing outbound calls; e-mails, chat or other
- Guide potential and existing customers to determine and fulfil their travel purchase needs
- Provide an effective, polite, friendly and professional service
Hurtigruten is one of Norway's strongest brands and is a spearhead in Norwegian and international tourism. Its ships have been operating in and exploring some of the most challenging waters in the world since 1893; the roots go back to the Norwegian polar heroes.
The combination of local transport and tourism with its ships in a year-round route along the Norwegian coast creates today's authentic experiences for guests from all over the world.
Hurtigruten is the world leader in exploration travel which comes with a responsibility to ensure that sustainability is integrated across all of the operations. It focuses on innovation, technology and concrete measures to explore as responsibly as possible. The Expedition ships offer unforgettable voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean etc.
Work with great people
Skills & Requirements
Requirements
- German language skills at least level C1 in speaking, writing and understanding are required
- Customer service experience and communication skills
- Ability to handle multiple tasks and demonstrate flexibility
- Self-motivating working style and good planning skills
Beneficial skills
- Experience of living in a German-speaking country is beneficial
Additional information
- Working time: full-time work based on monthly schedules, opening hours Mon-Fri 9.30 - 21 Sat 10 – 19:30 Sun 11 - 19:30.
Great Place to Work
Play your part
Inspire the Adventure
Make tomorrow better
About the company
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.
As a group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Quick overviewTOM
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
Ühekordselt kasutatavateHurtigruten oli esimene suur reisifirma, kes eemaldas kõigilt oma laevadelt ja hotellidest ühekordselt kasutatavad plasttooted.
Hübriidmootoriga ekspeditHurtigrutenil on kaks hübriid-elektrimootoriga töötavat ekspeditsioonireisilaeva, tänu millele on kütusekulu 20% väiksem.
Randade koristamineHurtigruteni ekspeditsioonimeeskonnad julgustavad külalisi rannakoristustöödel osalema, mille tulemusel kõrvaldatakse igal aastal mitu tonni prügi.
Hurtigruteni sihtasutusSihtasutus on spetsialiseerunud ohustatud liikide kaitsele, mere- ja plastireostuse vastasele võitlusele.
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