We’re looking for a Senior Customer Support Specialist with a seriously strong passion for player support to join Rovio Games' Delta team in Stockholm, Sweden!
Working within our Delta team’s customer support function and embedded in our Stockholm Studio, you will be the support lead for a key title within the Rovio portfolio whilst also acting as a player advocate in early-stage game development of our next games to ensure that player support experiences are always top-notch.
As well as your primary focus of managing this key title, you will also experience first-hand the various operational duties that the Delta team undertakes in bringing games to the world, from early-stage market insights to going live in the app stores. Delta team is a central team of Rovio, serving our 5 studios. We provide services including QA, customer services, delivery, user research and audio.
Ideally you already have plenty of experience in managing customer support operations and you personify world-class customer support and dedication to the craft.
Your key tasks and responsibilities:
Sounds like a lot? Well it is! But you’re up for it, right?
We’d love you to have these feathers in your cap:
What you get when you join us:
Slingshot your application over now - we look forward to hearing from you!
Support for families
Rewards and recognition
Rovio is on a mission to create world-class entertainment experiences with our games, animation, licensing and other businesses. A Finnish company, Rovio employs more than 400 professionals at offices in Espoo, Finland as well as North America, China, Sweden, and the UK. We are constantly working on new stuff, both within the Angry Birds universe and many, many miles outside of it.