Business Analyst with Salesforce Experience

Job Description

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. Capgemini Romania is building tech savy teams in Bucharest, Brasov, Cluj, Iasi and Suceava. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Visit https://www.capgemini.com/ for more information.

Requirements:

• Experience using Salesforce or similar CRM Products to develop client or business solutions;
• Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls;
• Strong analytical skills;
• Proactive and problem-solving approach;
• Good time management skills and the ability to manage own workload.
• Understanding of technical foundation and ability to directly deal with technical analysts and developers.

Nice to have:

• Salesforce certification.

Responsibilities:

• Work with clients and end users to gather, understand, and define business requirements;

• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients;

• Help with the drafting of the specifications and participates in the framing of the Salesforce project;

• Help guide businesses to improve business processes and efficiency in Salesforce;

• Elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions;

• Be the liaison between IT and business stakeholders to ensure all involved work together to attain the best results.

Benefits:

• Flexible working environment within a dynamic team;
• Access to various training programs and platforms (e.g: content provided by Pluralsight, Harvard and Coursera);
• Attractive benefits package (meal tickets, medical services, gym discounts);
• Opportunity to work with Top Clients on large projects;
• Continous learning and improvement activities;
• Dynamic, international working environment;
• Long term career development programs.