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Design Researcher - Device

  • Application Deadline: May 29, 2022
  • Oslo
  • Application Deadline: May 29, 2022
  • Oslo

reMarkable is seeking a Design Researcher in Oslo.

Are you ready to own the overall user validation in product teams to further develop defined concepts until it reaches the market?

reMarkable is recruiting for the position of Design Researcher to validate early-stage concepts. The concept validation process in reMarkable includes contact with existing and potential customers to gain insight into how product concepts resonate with the target audience. Insight retrieved from the validation process plays a vital role in ensuring the final acceptance of our launched products.

You will be a part of a team working on projects run by the rM Device Tribe. The Device Tribe is responsible for the physical device, accessories, and operating system on the devices. As a team member, you will be supporting the product development process from engineering prototypes to mass production.

As a Design Researcher at reMarkable, you will be part of the Design Research subject together with other six colleagues. The other subjects in the Design department are: User Experience, Service, Visual, Product and Mechanical Design).

The role

We are looking for someone who loves to talk to people on a recurring basis and has a thirst to understand the cross-link between people's needs, behavior, and technology. The role is to own the overall product validation process and proactively suggest research activities that provide insights into the team's unanswered questions. You will need to have the skill to translate and communicate the impact of the insight to various stakeholders to enable informed decisions. You have to be creative and spin up ideas on validating confidential concepts. You will also work with operational tasks like recruiting and scheduling for user testing and feedback sessions.

Tasks and responsibilities

  • Provide rM organization with a framework for validating products against customers' needs throughout the design/development process until final product design.
  • Validate prototypes, run usability testing, analyze and synthesis your own and existing insight.
  • Be the voice of the customer throughout the organization by communicating relevant insights to increase empathy with the customers and potential customers.
  • Advocate for colleagues in reMarkable to collect user insight by giving them the knowledge and tools to plan and conduct research. We want to build a coaching and education program on research tools and methods for our colleagues.
  • Be mindful of GDPR considerations for research projects, and consider the ethics of our research projects.
  • Identify bias in research and insight material, and conduct research projects that strive to be free of biases.

Who are you?

  • Have a bachelor's degree or higher within relevant fields like Industrial Design, Service Design, UX design, Design Research, Human factors.
  • Have three years or more of experience within UX research, Design Research, Product Design, UX Design, Service Design, or other relevant experience within the domain of product development.
  • Skilled in leading user validation projects that are confidential, preferably with experience in consumer electronics.
  • Experience working in multi-disciplinary teams with various stakeholders where you own your domain knowledge.
  • Confident in communicating the impact of insight.
  • Experience with the methodology for conducting user research.
  • Have good communication skills in English.
  • Sociable and like hanging out with the team.

Work with great people

Mariana Eggers
VP Design
"Å kunne dele kundenes tilbakemeldinger og virkelig få påvirke produktutviklingen er det jeg elsker med å jobbe i rM"
Ole Øyvind Skaaret
QA Engineer
"Det som er fantastisk med å jobbe i rM er at man raskt blir en del av et team med dedikerte og hyggelige mennesker"
Magnus Heimsjø
Chief Marketing Officer
"Sjansen til å bygge en global merkevare fra bunnen av dukker sjelden opp i Norge. Bli med på reisen!"
Mari Helsvig
Senior Strategic Finance Manager
"I rM får man innsikt i og ansvar for flere forskjellige fagområder, som gjør hver dag både utfordrende og lærerik"
Tobias Strand Johansen
New Product Introduction Lead
"Jeg jobber i Norges raskeste e-commerce verdikjede, med superkule nerder på alle kanter - det blir ikke bedre enn det!"
Henrik Hedlund
Senior Software Engineer
"Jeg liker å jobbe i rM fordi vi har en moderne og annerledes teknologi-stack og man får raskt ansvar for ulike områder"

Skills & Requirements

What do we offer?

  • Highly competitive salary and pension plan

  • A new Macbook/PC, reMarkable 2, your choice of mobile phone, and paid home Wi-Fi

  • Five weeks vacation + 5 reMarkable days to use as you wish

  • Premium health insurance (incl. physiotherapy and private medical consultations)

  • Access to our employee share incentive scheme

  • Flexible working hours

  • Rewarding and challenging tasks on a wide range of projects

  • Regular team events, parties, and off-site retreats

  • A shared Headspace account for your mental well-being

  • Career development opportunities as a leader or subject specialist

  • Centrally-located modern offices in Grünerløkka, Oslo

  • A unique opportunity to contribute to one of the fastest-growing tech scaleups in Norway

At reMarkable, we offer the opportunity to contribute towards building a global tech company. You'll join a fast-paced, dynamic work environment and be involved in every step of creating a product that's used and valued by hundreds of thousands of customers around the globe.

Besides robust career development and growth opportunities, we offer a workplace where everyone can influence the company's direction, story, and success. We're a committed and highly motivated team with a lot of love for what we do and the people that we work with.

Through collaboration, we create a generous, respectful, and supportive environment where people take the extra steps needed to help each other succeed as well as exceed expectations.

A reMarkable Design department

A good design affects us more than we know. With us, it is one of the most important and substantial drivers for perceived value and customer loyalty. The Design Departments’ mission is to create functional and exclusive experiences not only appreciated by our customers but also something that creates (everyday) magic. Therefore, we work incessantly in cross-functional teams to build a brand that emphasizes and reinforces our vision for better thinking.

About reMarkable

reMarkable is a Norwegian tech company that develops products and services to help people think better in a distracted world. In a short amount of time, we've grown from a small startup to having over 190 permanent employees and two fantastic offices in central Oslo. Following the successful launch of our second-generation paper tablet, which has been named as one of TIME's "100 Best Innovations of 2020", we're facing new challenges and opportunities as we expand into the global arena.

Great Place to Work

  • Konkurransedyktig lønn

  • Kontorplass i Norges kuleste kontorvilla

  • Seks uker ferie

  • Et fantastisk arbeidsmiljø med dyktige kollegaer

  • Din egen reMarkable til odel og eie!

About the company

reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. In what feels like no time at all, we’ve gone from a small startup to one of the fastest-growing tech scaleups in Norway.

Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we’ve set exciting growth and product development goals for the coming year. To help us get there, we need new colleagues ready to make a real difference through their work – which is where you come in.

Good work culture and internal cooperation are essential for us and we do our utmost to ensure that everyone thrives and can perform their best with us. We try as much as possible to share information and involve our employees in both large and small decisions and as a permanent employee, you will be involved in many exciting processes.

Amalie Fasting | Contact Person

I'm interested