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Office Manager (Boulder, CO, USA)
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Entry level

Location: Boulder

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Contact Person
Morgan Bell

Job Description

For social robots, the time is now: they are no longer 'science fiction'. All over the world - in universities and research labs as well as in schools, hospitals, airports, shops, offices, hotels, and more - social robots are being explored and deployed today to help people lead better lives, support employees, delight customers, and add value to businesses as well as new insights to researchers. Humans are entering a new era where talking to machines, and interacting with them in our most natural ways (as if they were a person) is becoming 'normal'. But it's still early days in this revolution. The rules are still being written, and the road ahead is wide open. Furhat Robotics has established itself as a global leader in telling the story of social robotics, and this is where you come in.

We are looking for a high energy, organised, and passionate office manager to run and grow our office in Boulder.

This role is responsible for several different functions of the business, broken down into three areas: office management, financial, and operational. This role should create a foundation for the entire company, enabling each person to focus on his or her duties, ultimately making all of us successful. Examples: The financial leader for the organization has the pulse on expenses each month so they can conduct an accurate forecast. Employees have food to eat during long days of focused work effort. Desks, chairs, and equipment are ready when a new employee joins the company. Each new employee is welcomed into the company and supplied with all the information they need to begin being productive. Employees' benefits and payroll occur accurately and timely. Customers receive invoices and suppliers are paid in a timely manner. The working environment is comfortable and conducive to productive work.

Skills & Requirements

Office management responsibilities include:

  • Facilities management
  • Lease review/renewal
  • Maintain all corporate insurance policies
  • Maintain company corporate folder (filing structure, naming convention)
  • Provide weekly kitchen staples for staff
  • Purchase equipment, office supplies, and furniture
  • Coordinate weekly staff lunches
  • Coordinate other internal events
  • Company broadcasts as needed

Human Resources responsibilities include:

  • Collaboration with recruiter for interview scheduling and execution
  • Provide offer letters to selected candidates
  • Maintain and refine the onboarding process
  • Onboard new hires
  • Ensure new employee’s paperwork is completed for benefits and payroll
  • Coordinate all onboarding activities and calendars
  • Benefits management
  • Open enrollment for insurance
  • 401(k) management
  • Recruiting process refinement

IT responsibilities include:

  • Work with IT vendor to ensure all services are in working order

Customer Service/Operations Support:

  • Setting up vendor accounts with our customers
  • Work directly with resellers
  • Entering PO’s in Shopify & Quickbooks
  • Coordinate monthly/annual inventory with operations
  • Be the first line of customer support and distribute inquiries to the correct team
  • Ship all orders on time and accurately
  • Manage inventory to include accessories and repair parts
  • Coordinated and facilitated the RMA process

Financial responsibilities include:

  • Solid knowledge of US GAAP and Accounting/Finance Principles
  • Monthly financial close (including credit card and bank reconciliations)
  • Create, refine, and maintain the month-end process
  • Maintain balance sheet schedule and monthly journal entries
  • Presentation of financials to the executive team
  • Audit compliance
  • Payables/Receivables
  • Codification of daily expense transactions through accounting software (Quickbooks online, or similar)
  • Run monthly credit card and expense reports through Concur
  • Billing point contact for all vendors
  • File quarterly/annual sales tax
  • File annual franchise tax
  • Process payroll on a bi-weekly basis (familiarity with Justwork is a plus)
  • Generate Purchase Orders as necessary
  • Accounting and finance projects as necessary

The Intangible:

The successful candidate will be a highly motivated individual, a self-starter, and able to work autonomously through shifting priorities. This person should have a desire to be a key part of the culture in a growing company, and have a strong desire to improve and innovate upon the day-to-day.

Benefits include:

  • 100% company paid dental and vision plans
  • 100% individual health plan coverage, with generous employer contributions for family plans
  • 15 days PTO to start
  • Unlimited sick time

$50,000 - $75,000 per year, depending on experience

About the company

We are an artificial intelligence and social robotics startup with the vision to make interaction with technology truly human. Founded by four PhDs in social robotics at KTH, we are an ambitious small team of scientists, engineers, and entrepreneurs backed by prominent investors. Our product is the most expressive and customizable social robot on the market. It is powered by a state-of-the-art multi-modal conversational platform and a developer suite used by 3rd party developers to build robot applications. We are looking for high-achievers that share our passion and wants to join our ride.

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