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Customer Success Manager

  • Applications are considered on a rolling basis
  • Oslo
  • Applications are considered on a rolling basis
  • Oslo

Do you have an entrepreneurial spirit and customer focus? Do you want to work in a performance-driven role with a focus on software and CRM systems? At Lime, you get the opportunity to work in a role where you, together with good colleagues, develop and contribute to a more profitable business with our customers.

Your job
In the position of Customer Success Manager, you are responsible for developing our existing customers through additional sales of software and consulting services. You have a holistic view of the customer journey and drive relationships and business forward. You work to develop your customers through regular polls via physical meetings and online meetings. You will make analyses of customers' needs and come up with concrete solutions for increased use of software and how to streamline and make the businesses more profitable with our solutions.

The position of Customer Success Manager involves a combination of process development and complex sales together with a fantastic team that is characterized by an entrepreneurial spirit and power of initiative. You are offered an introduction where you learn about the products and sales techniques at Lime to get the best conditions for success in the role.

Since you are the first person in the Customer Success team in Lime Norway, you will adapt existing customer success processes to suit the Norwegian market. We work together with the team in Norway as well as the rest of the Customer Success team at Lime.

Work with great people

Anna-Mari Ewing
Onboarding Specialist
"If you express your ambitions and what you need, then there are really great opportunities for a career here."
Ida Shahbazi
Account Manager
"I love the different levels of working with sales at Lime; from fast paced and quick sales processes, to long and complex solution sales. You really find out exactly what works for you"
Terry Ilebode
Software Engineer
"It is all about holistic growth support in all aspects of my life. Lime not only encourages me to be a great software engineer but also provides an enabling environment to become a better person."
Henrik Kjærvik
Consultant Manager
"The best thing about working at Lime, except for the people of course, is the flexibility and opportunity to develop your own career according to your own ambitions and goals."
Anna-Mari Ewing
Onboarding Specialist
"Om du ger uttryck för dina ambitioner och vad du behöver för stöd, så finns det stora möjligheter att utveckla din karriär med oss."
Ida Shahbazi
Account Manager
"Jag älskar de olika nivåerna av att jobba med sälj på Lime; från korta och snabba säljprocesser, till långa och komplexa processer. Du får utrymme att utforska hela spannet och vad som funkar för dig."
Terry Ilebode
Software Engineer
"Lime ger mig ett holistiskt stöd i alla delar av mitt liv genom att både utmana mig som mjukvaruutvecklare och ge mig stöd i min personliga utveckling."
Henrik Kjærvik
Consultant Manager
"Det bästa med att jobba på Lime, förutom kollegorna så klart, är flexibiliteten och möjligheterna att utveckla din karriär i linje med dina egna mål och ambitioner."

Skills & Requirements

Education and experience

  • Academic degree in business administration, industrial economics, IT, engineering, or equivalent
  • 2-3 years experience with B2B sales, preferably in software sales
  • Technical interest
  • B driver's license
  • You have full professional working proficiency in Norwegian and can express yourself well orally and in writing in English

Personal characteristics
To thrive as a Customer Success Manager, we believe that you are determined and have an interest in selling and developing our customers. We are a growth company where entrepreneurship, power of initiative, and having fun at work are important parts. Since you will be working with our customers' management, your curiosity and your business understanding will come in handy. Lime is a software product company that develops its own software, and you should be interested in how software can simplify and streamline work processes. Furthermore, you are motivated in a changing environment where you take personal responsibility for the work and prioritization. As a person, you are also organized and structured, and you like to work closely with colleagues. You have an adaptable communication ability that is used to build relationships and build trust with your customers.

The process?
This is an ongoing process, ie we run the recruitment process continuously until we find the right person. In the first step, we screen CVs and motivation letters. This is followed by interviews, a practical case, and a reference check. Our process always ends with a final interview with our CEO Nils.

We look forward to reading your application!

Great Place to Work

  • Conferences & social activities

  • Training & growth

  • Work/life balance

  • Freshly brewed coffee, fizzy drinks & snacks

  • Health & wellness

  • Building Lime together

  • Konferenser och sociala aktiviteter

  • Träning och utveckling

  • Balans i (jobb)livet

  • Kaffe, dricka och fika

  • Hälsa och välmående

  • Bygga Lime tillsammans

About the company

At Lime, you find a listed company with 9 offices in 6 countries. Founded in 1990 we have been growing by approximately 20 % per year since 2000 – a pace we intend to keep. In 2020 we opened our first non-Nordic office in The Netherlands. Since then, we have entered Germany, and are continuously working on further expansion and acquisition strategies. But those are just facts and figures. The truly great thing about Lime is the people working here. We are a caring and high performing group of people who spread customer love. We go all in to create a world where every customer experience exceeds expectations, making customers’ lives easier through spot-on software and on-point expertise. Something that is still unique for a software company like Lime is that we own the entire product life cycle ourselves. We take care of software development, delivery, and support. We are responsible for keeping the chain intact and running smoothly. We call it #dontbreakthechain

Visste du attTOM

TOMLime grundades av tre studenter i Lund år 1990

TOMLime klimatkompenserar genom grön el från en solcellspark utanför Sjöbo

TOMLime har gjort sex företagsförvärv sedan år 2017

TOMLimes nuvarande VD Nils började som en av de första traineerna år 2006

TOMLime introducerades på Nasdaq i Stockholm år 2018

TOMLime lanserade sitt omvända mentorskapsprogram år 2019

TOMLimes mjukvara har en räckvidd på ca 100 miljoner människor dagligen

Did you know thatTOM

TOMLime was founded by three students in Lund in 1990

TOMLime is climate compensating through a solar cell park in the south of Sweden

TOMLime has acquired six companies since 2017

TOMLimes’ current CEO Nils started at Lime as one of the first trainees in 2006

TOMLime was introduced on the Nasdaq stock exchange in Stockholm in 2018

TOMLime launched its first Reversed Mentorship Program in 2019

TOMLimes’ software reaches approximately 100 million people a day

Cornelia Olsérius | Contact Person

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