The main responsibility of this position will be providing summary and insightful media reports for Meltwater clients in Greater China region.
Media Analyst will support the Client Success team in our Singapore office. This person should be enthusiastic, hard working and motivated.
The Media Analyst will provide client report based support on Meltwater’s products/services ensuring quality of delivery in their reporting capacity. The Analyst is responsible for diagnosing client media data, interpreting this data and drawing recommendations on key stories impacting our clients brands. He/She should possess the proper product knowledge of Report building, deep knowledge of tools such as Excel.
This individual should have a strong understanding in new media/social media, be a team player, and excited to learn about a variety of industries.
Conduct research on Meltwater tools on news, media as well as social media platforms
Create business-focused report templates for valued clients and track competitive analysis
Develop visualizations in Excel and PowerPoint to illustrate clients brand data
Ensure the consistency and accuracy of report delivery on timely basis
Working closely with translation team on the brand key messages and relevant findings across all media and social initiatives
Working extensively with Client Success team to assist in on-boarding training, customers’ need analysis and enhancing the customer satisfaction
Nurture and strengthen client’s understand of the social media space and their brand’s performance
Keeping track of market trends and staying abreast in the digital market arena
Skills & Requirements
University degree of Communication, Translation, Data Analysis or Business related discipline. International experience would be a plus.
Prefer candidates with about 2 years’ related market research experience, title flexible for Sr. Analyst or Associate depending on experience and capability
Candidate with experience in market research, e.g. qualitative and quantitative research and survey design, would be considered as Media Analyst
Strong communication skills in both Chinese and English, spoken and written
Self-motivated, detail-minded and able to complete tasks independently within deadline
Strong skills of collecting and summarizing large volume of data
Team player, fixable and ready to take on new challenges
Passionate about digital marketing and social media
Please submit your CV in English to email@example.com with subject – “Senior Media Analyst / Associate”
About the company
Meltwater is a global leader in media intelligence software that helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition. Within Greater China region, we have offices located at Hong Kong, Shanghai and Beijing and are now continously expanding.
Meltwater has won several awards as a Top Employer worldwide and most recently been accredited as “Best Companies to Work For in Greater China 2015” as well as “Best Companies to Work For in Hong Kong 2016” by Great Place to Work™.We’re looking for exceptional candidates to contribute to our exponential growth in Greater China.