Power Factors - We Fight Climate Change with < /code>
Why join us?
Humble cause / Clear purpose / Cutting-edge technology / Flexible hours / Work from home / Volunteering Program / Amazing co-workers / Regular social events / Competitive benefits and insurance coverage / And so much more!
THE ROLE
Power Factors is seeking a skilled and talented User Engagement Manager to join our Customer Success organization and, more specifically, the Customer Experience department. Customer Experience covers process automation, customer tech touch, customer health data, knowledge management, community, and technical support across multiple timezones and locations. This role will be responsible for representing the voice of the end-user across the full suite of Power Factors products by continuously validating core user workflows and quantifying product feedback and engagement data. As User Engagement Manager, you are also responsible for building a global user community through various mediums to further strengthen brand recognition and customer retention and constantly increase the ratio of Power Users.
RESPONSIBILITIES
To thrive in this role, we think you have:
ABOUT US
We are Power Factors, developer of the world’s leading cloud platform for renewable energy. Our SaaS platforms - Drive, Greenbyte, and Bluepoint - are used to manage over 110+ GW of solar, wind, and energy storage projects across the planet. By driving down operations costs and increasing revenue, we’re tackling one of the world’s most important challenges: making renewable energy the world’s leading source of power.
Our company is going through accelerated growth, fueled by the transition to clean, renewable energy and backed by one of the world’s leading enterprise software private equity funds. Our vision is to create a sustainable world powered by renewable energy.
We are an agile development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce but humble people to help us achieve our ambitious plan.
EQUAL OPPORTUNITY EMPLOYER
Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Fast-growing and dynamic team
Focus on curiosity and learning
Office in central Gothenburg
Fresh fruits & free drinks
Talented and passionate people
International working environment
In 2021, Power Factors, Greenbyte and 3megawatt joined forces. We are now Power Factors, developer of the world’s leading cloud platform for renewable energy. Our SaaS platforms, Drive, Greenbyte, and Bluepoint, are used to manage over 110+ GW of solar, wind, and energy storage projects across the planet.
We help owners of renewable energy assets, operators, and asset managers to produce more green energy - fighting climate change one MW at a time. Our software and services are created to support all aspects of a growing portfolio - from monitoring and operations to compliance, energy invoicing, and reporting - empowering our customers as they strive to make renewable energy the leading power generation source of the modern world.
We work closely together to accomplish great things. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We need fierce but humble people to help us achieve our ambitious plan.
If you are all that and more, join us!
Martin Doversten | Contact Person