Capgemini Invent - Frog Senior Consultant

Job Description

About Capgemini Invent
As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability.

Frog part of Capgemini Invent is the capability unit within Invent that partners with customer-centric enterprises to drive sustainable growth, by creating and orchestrating experiences at scale and harnessing the power of data and technology. More than 2.000 people are globally active in the unit with a focus on Innovation, Strategy & Design, Brand & Content, Customer Transformation and Data & Analytics.

KEY RESPONSIBILITIES

• Working in or managing projects related to Digital Product and/or Service Design, Growth Strategy, Innovation Strategy, Marketing & Content Strategy, Digital Engagement Strategy.
• Working in or managing projects related to marketing technology such as Salesforce or Adobe.
• Working in or managing projects related to Marketing & Sales organization models, process improvement or organization activation.
• Role and responsibilities include frog domain leadership and expertise, project management (including team management exposure) and delivery, content and offer development, practice leadership and business/account development.

PROFESSIONAL BACKGROUND

• 2+ years of experience in one or more of these topics: customer experience design, customer data strategy, marketing and sales strategy, business model disruption, product and service innovation, customer experience transformation, CRM and loyalty, customer service transformation and operating models, at an established management consulting firm, a digital agency or from an internal role with an established company.
• Demonstrated successful engagement into the delivery of digital projects and services.
• 1+ years of experience in managing the successful delivery of digital projects. Exposure to one or more of Financial Services, Life Sciences, Energy & Utilities, Telco or Consumer Product and Retail sectors is highly preferred.
• Strong core consulting skills, including: meeting and workshop development and management, deck writing, storyboarding, inductive/ deductive reasoning, client interviewing, issue analysis, data analysis, process design, and change management.
• Strong design thinking skills including: application of conceptual modeling and visualization to problem and solution definition; knowledge of empathy mapping, journey mapping and quantitative and qualitative research methods for developing compelling customer insights; and iterative concept testing.
• Excellent written and oral communication.
• Strong presence with good relationship-building and interpersonal skills.
• Strong personal and professional values.

EDUCATIONAL BACKGROUND

• An appropriate BA or BS degree is required, an advanced degree such as an MBA from a top tier program is preferred.

PERSONAL SKILLS

• You are fluent in English and French or Dutch.
• Demonstrate strong consulting and advisory skillset including analytical capabilities, ability to synthesize content and translate it into sound recommendations and deliverables.
• Strong creative skillset and out of the box thinking.
• Team player able to lead teams in the future.
• Mastery of PowerPoint, Excel and new forms of delivery.
• Able to simplify and bring clarity to challenging situations, models and issues to create structured actions.
• Customer-centric personality.
• Able to mentor and coach others to deliver quality results and promote others' professional development.

YOUR COLLEAGUES WILL RELY ON YOU TO

• Contribute to thought leadership topics that illustrate the insights and case studies Capgemini Invent has developed during client engagements.
• Proactively participate in recruitment, training and community-building.
• Be a visible member of the Invent community.
• Provide mentoring and coaching for junior consultants.

EQUAL OPPORTUNITIES AT CAPGEMINI INVENT

Capgemini Invent is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

Capgemini is a global business with teams working across the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.