Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.
Meltwater is recognized as a great place to work for talents globally. We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces”, “Best Companies to Work For in Hong Kong”, “Best Companies to Work For in Greater China” by Great Place to Work™.
Meltwater operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. MEST has invested over $20million into training 400+ individual entrepreneurs and invested in over 50 early stage tech startups. Learn more about us on https://www.meltwater.com/ and https://outsideinsight.com/
Our culture is based on a fundamental belief in people and the potential they possess.
We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.
Meet with the team
The Account Executive team is a critical component to our revenue growth at Meltwater and to transform how businesses should make their decisions using media intelligence. We drive tremendous values as a team by building awareness of Meltwater, educating the business on how to turn external data into credible insights that are used to measure organizational performance, track competitor and industry development, manage PR crises and leverage innovative opportunities, driving the sales funnel for the Meltwater solutions, and directly contributing to the success of Meltwater expansion.
About this role
You will help customers understand the value and power of our media intelligence solution and develop new and lasting relationships in a variety of accounts within the midsize to large enterprises segments in the Greater China Region. You will be essential in helping us set, drive, and execute on our revenue goals and ultimately bring us closer to our vision of making Meltwater the default solution for companies’ media intelligence needs. As a key member of our growing Sales organization, you’ll play a critical role in Meltwater Greater China growth and upmarket trajectory.
The ideal candidate for this individual contributor role is excited to work with corporate clients and their portfolio companies, understand their business, and help them drive the media monitoring and social analytics strategy. In addition, the ideal candidate will thrive in a fast-paced, start-up environment while comfortable with building a pipeline of leads, executing product demos, negotiating and eventually navigating key accounts to a close. Demonstrated success in exceeding sales objectives, knowing how to navigate complex deals with multiple decision makers and having a love for the thrill of the hunt is a key for success in this role!
What you will be doing?
Ownership of the full sales cycle from lead generation to close deal within the midsize to largest business segments across all industry
Foster new relationships for Meltwater through proactively outreach clients’ business executives over email, phone and Linkedin to learn about their business and challenges, they are mainly the executives or senior directors at the department of marketing, PR, investor relation, product
Navigate key decision makers to build Meltwater awareness within organizations
Establish lasting relationships with senior executives and decision-makers
Understanding stakeholder needs, their pain points, the common client use cases and how to sell across different industries and multiple lines of business
Articulate Meltwater’s value proposition to decision makers, assess their buying interest, pitch relevant solutions either through online demonstrations or in person meetings, negotiate the pricing and T&C and close the deal
Upsell and leverage business from new and established customer relationships
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
Keep informed of product line, competition and industry trends that may impact client business activities
Diligently update our internal sales systems to stay current on leads and follow ups
Deliver a best in class client experience from the beginning of contact through on-boarding stage
What we would like to see from you
Bachelor's degree with strong academic result
At least 4 years of experience in a business development, client-facing account management, or similar roles
With quota carrying experience (eg. Renewals, Sales, Account Management) in a rapidly growing organisation is highly preferred
Demonstrate knowledge of leading a medium to large enterprise account, including forecasting, quota attainment, sales presentations, and short/mid/long term opportunity management is preferred
Have good understanding of the large business organisations and their buying cycles
Excellent communication skills both with customers and within an organisation
Experience in the “C” suite, strong executive presence and polish, and excellent listening skills
A team player that will thrive in our fluid, fast-paced, dynamic, scaling environment
A highly motivated and results-driven self-starter
Ability to operate with a sense of urgency and values accountability
Extreme curiosity to learn about the product, the industry, and your customer’s businesses
Willing to be travel (on a need basis) to different locations globally
Fluent in written and spoken English and Chinese
Meltwater offers a very competitive compensation plan with accelerating commissions and tremendous upside earnings potential that has no cap.
The perks of working with us!
Competitive Compensation Package
Prizes, spiffs, and additional sales incentives.
20 paid holidays
Training program, conference, seminar for your personal and professional growth
Comprehensive Medical insurance for you
Business travel life insurance
Fun, ambitious and international working environment
Fun team outings
Well stocked kitchen with lots of snacks and drinks
About the company
With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.
Our Belief in People
For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.
Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.
At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company where our people aspire to exceed their personal expectations. We only promote our leadership team from within the company, and our goal is to facilitate your long-term professional growth.
We keep our entrepreneurial spirit alive within every team and every department — delighting in hard work and relishing the feeling of accomplishment that comes with it.
Our values are at the core of our culture, and they can be summed up by the acronym MER, which means morein Norwegian. These values are our commitment to our employees and our customers.
Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.
Enere [‘e nðr’e] Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.
Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.
An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve — whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.